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All Age Continuing Care Case Management System

NHS THAMES VALLEY INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 11:17

UK7 - Contract Details Notice
Summary of the contracting process

The NHS Thames Valley Integrated Care Board, a central government public authority based in Oxford, had executed a procurement process for the "All Age Continuing Care Case Management System". This involved a one-year contract under a software licence agreement with CHS Healthcare Software Limited, an SME located in London. The procurement was conducted using a direct method, specifically below the threshold without competition, reflecting its status as complete. The award stage concluded with the contract, which began on 1st April 2026 and is set to end on 31st March 2027, with a gross contract value of £52,245.93. This initiative falls within the IT services industry category and is implemented as a hosted Software-as-a-Service application.

This tender offers significant growth opportunities for businesses specialising in IT services, particularly those capable of providing robust software solutions with enhanced functionalities such as NHS Spine integration, support and maintenance services, and business intelligence reporting. Companies in the IT consulting and software development sectors would have been well-positioned to offer additional value through their expertise in digital health solutions. The procurement process, although not open for competition, highlights a strategic alignment for businesses seeking similar future collaborations or who can offer innovative enhancements to existing healthcare IT infrastructures.

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Notice Information

Notice Title

All Age Continuing Care Case Management System

Notice Description

Thames Valley Integrated Card Board (formerly NHS Frimley ICB). The contract is for the provision of the BroadCare software solution under a one-year software licence agreement. The services comprise a hosted licence for the BroadCare case management system, including 25 concurrent user licences, 50GB of hosted storage, Business Intelligence Reporting Functionality, NHS Spine integration, standard support and maintenance services, security updates, business continuity arrangements, and software upgrades. The solution is provided as a hosted Software-as-a-Service application, available 24 hours a day, seven days a week (subject to planned maintenance), with standard support available during UK business hours (08:30-17:00 on Business Days). The supplier is responsible for hosting, maintenance, software updates, backups, security (including multi-factor authentication), disaster recovery, and technical support. The Customer accesses the service remotely via authorised concurrent user licences and is responsible for user administration, compliance with data protection requirements, and maintaining authorised users.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d779
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072132-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£45,204 Under £100K

Notice Dates

Publication Date
30 Jul 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Feb 20265 months ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS THAMES VALLEY INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX4 2PG
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Blackbird Leys
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

CHS HEALTHCARE SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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