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Digital Social Care Records

GREENSQUAREACCORD LIMITED

This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 15:07

Award Notice
Summary of the contracting process

GreenSquareAccord Limited procured digital social care record services for regulated care services across England. The requirement covers an assured platform for storing, maintaining and updating care plans and other customer care records, with live recording at the point of care delivery. It includes desktop access for each service and handheld devices for staff teams. The system must provide rostering for domiciliary care services and reporting for both specific and general data, including health monitoring. The required service is software-related services. The selected solution is based on Nourish Care System Ltd’s platform, including care planning, task interactions, safety, electronic care management, protection and care-at-home functionality.

The procurement is complete and an active award was made to Nourish Care System Ltd. The contract was awarded on 30 July 2026 through the Crown Commercial Service G-Cloud 14 Framework by direct award, without a further competition, because the authority assessed the framework services and judged the selected service to be the most economically advantageous solution. The signed contract is worth £109,577.01 excluding any figures not provided separately, in GBP. It is for a 1+1 term, with GreenSquareAccord Limited able to exercise the extension by giving 30 days’ notice before expiry. The procurement was evaluated on price. The recorded lot was cancelled, although an active award and contract are recorded against it.

This requirement is relevant to suppliers providing assured digital systems for regulated social care, particularly platforms combining care records, domiciliary-care rostering and point-of-service recording. A credible competitor would need desktop and handheld access, live updates by care staff, configurable care-plan templates and task workflows for different service types, and reporting that supports general data collection and health monitoring. The system should also integrate functions such as electronic medication administration records and pain monitoring without requiring a separate platform. The stated scale includes 55 Nourish Safety licences, 50 Nourish Protect licences, 55 Better Care licences, 30 electronic care management bundle licences, one first user licence and 29 additional user licences.

How relevant is this notice?

Notice Information

Notice Title

Digital Social Care Records

Notice Description

All regulated care services are required to have digital solutions for the storing and maintaining of care plans/records from an assured supplier. This is to also include rostering solutions for the services that operate under a regulated activity as a Dom Care provider. The platform will enable live time recording and updating of all records associated with the care and support delivery of the customers. Each of the services will be required to have desk top access to the platform and handheld devices that are issued to staff teams to enable live time recordings to be undertaken at point of service delivery. The system will also be required to have a reporting functionality to allow reports for specific and general data gathering to include health monitoring.

Lot Information

Lot 1

There is a requirement for the system to be configured effectively by in house teams to enable bespoke care plan templates and task interactions to meet the varying service types. In addition to the above we are looking for a provider that can integrate additional elements such as Emar/Paincheck without the requirement for an additional platform. We require: Nourish Better Care at Home - First User Licence = 1 Nourish Safety = 55 ECM Bundle = 30 Nourish Protect = 50 Nourish Better Care at Home - additional User Licence = 29 Nourish Better Care = 55

Options: This contract will be on a 1+1 term. GSA will have the right to exercise the extension option by providing the supplier with 30 days notice before expiry.

Procurement Information

The contract was awarded through the Crown Commercial Service (CCS) G-Cloud 14 Framework Agreement following a direct award process in accordance with the framework terms and the Public Contracts Regulations 2015. The Authority undertook an assessment of available suppliers and services on the G-Cloud 14 Digital Marketplace and determined that the awarded supplier's service best met the Authority's requirements and represented the most economically advantageous solution. The framework permits direct award where the Authority's requirements can be satisfied by a service available on the framework without the need to run a further competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d7d8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072272-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£109,577 £100K-£500K

Notice Dates

Publication Date
30 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GREENSQUAREACCORD LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2JB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Nourish Care System Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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