This public procurement record has 2 releases in its history.

Award

30 Jul 2026 at 16:19

Award

30 Jul 2026 at 16:11

Summary of the contracting process

The recent public procurement process undertaken by London North Eastern Railway Limited (LNER) involved the direct award of a contract for "Transaction and Balance Sheet Conciliation Software" to Trintech (UK) Limited. Located in York, United Kingdom, LNER required a tailored reconciliation system to efficiently manage and audit payment transactions across multiple platforms, including online and onboard services. This process, categorised under "Software package and information systems," was conducted under a direct procurement method due to the specialised nature of the product and associated technical complexities. The contract was awarded on 30th July 2026, with the subsequent implementation phase spanning from 12th August 2026 to 31st July 2027.

This tender presents a significant business growth opportunity, particularly for enterprises specialising in financial software development and implementation. Businesses with expertise in SAAS platforms capable of handling complex transactional data, especially those tailored to public undertakings, stand to benefit. The direct award route underscores the potential for businesses providing unique, high-demand solutions to secure contracts with public bodies, especially those focused on enhancing financial governance and reconciliation processes. The procurement also signals an advantageous scenario for large-scale enterprises capable of deploying robust, comprehensive solutions that align with specified public sector requirements and standards.

How relevant is this notice?

Notice Title

Transaction and Balance Sheet Concilliation Software

Notice Description

Trintech Matcher is transactional reconciliation system, matching individual sales made with a payment card/PayPal to the payment service providers processing records - this effectively is a check that each sale has a payment. Non-matching items are investigated and issues reported for corrective action. The system covers LNER Online, Travel Centres, Onboard, and TVM transactions, which cover most of LNER's card transactions and all PayPal transactions. Due to the volume of payment transactions, it would not be possible to reconcile these without a tailor made reconciliation system . Balancer is a tool for the recording of Balance Sheet reconciliation, providing finance with a standard format for reviewing reconciliations, with the allocation of recs, their progress through to submission being viewable, and back up documents being accessible to reviewers and is essential for LNER's governance processes. Both systems are SAAS, with a number of licences for each application.

Procurement Information

Because of the niche nature of the product, and complexity of the setup, including data feeds from circa 14 sources, the total cost to move and the risk involved would pose disproportionate technical difficulties and costs to LNER.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d823
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072413-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£80,553 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Jul 20261 weeks ago
Contract Period
11 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO1 6GA
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified

Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Supplier Information

Number of Suppliers
1
Supplier Name

TRINTECH (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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