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Transaction and Balance Sheet Concilliation Software

LONDON NORTH EASTERN RAILWAY LIMITED

This public procurement record has 3 releases in its history.

Award

21 Sep 2026 at 16:35

UK7 - Contract Details Notice
Award

30 Jul 2026 at 17:19

UK6 - Contract Award Notice
Award

30 Jul 2026 at 17:11

UK5 - Transparency Notice
Summary of the contracting process

London North Eastern Railway Limited procured transaction and balance-sheet reconciliation software for its finance and payment operations. The requirement covers Trintech Matcher, which reconciles individual sales made by card or PayPal against payment-service-provider records, identifies unmatched transactions and supports investigation and corrective action. It covers transactions from LNER Online, Travel Centres, onboard sales and ticket vending machines. It also covers Balancer, which records balance-sheet reconciliations in a standard format, allocates reconciliation work, tracks progress through submission and stores supporting documents for review. Both applications are supplied as software as a service, with licences for each. The procurement is categorised as software packages and information systems, delivered for LNER’s operations across the United Kingdom.

This completed procurement used a direct award under the utilities regime. The buyer awarded the contract to Trintech (UK) Limited on 30 July 2026, following a standstill period ending 11 August 2026. The contract was signed on 10 August 2026 and runs from 12 August 2026 to 31 July 2027. Its value is £80,553.29 excluding VAT, or £96,663.95 including VAT. The award and contract are active. LNER justified the direct award on the product’s niche nature and complex setup, including data feeds from approximately 14 sources, stating that moving to another system would create disproportionate technical difficulties, cost and risk. There is one completed lot, evaluated through the direct-award route rather than competitive tendering.

This procurement indicates demand for suppliers able to provide specialist financial-control software rather than general accounting tools. A credible future competitor would need transaction-reconciliation capability across card and PayPal payment-service-provider data, with reliable interfaces to multiple source systems and the capacity to process high transaction volumes. It would also need balance-sheet reconciliation functionality that supports standardised reviews, work allocation, progress tracking, document retention and governance oversight. Software-as-a-service delivery and licence management are central to the requirement. Evidence of complex implementation, data-feed integration, secure handling of financial records and dependable support would help address the technical and operational risks that led LNER to retain its existing supplier.

How relevant is this notice?

Notice Information

Notice Title

Transaction and Balance Sheet Concilliation Software

Notice Description

Trintech Matcher is transactional reconciliation system, matching individual sales made with a payment card/PayPal to the payment service providers processing records - this effectively is a check that each sale has a payment. Non-matching items are investigated and issues reported for corrective action. The system covers LNER Online, Travel Centres, Onboard, and TVM transactions, which cover most of LNER's card transactions and all PayPal transactions. Due to the volume of payment transactions, it would not be possible to reconcile these without a tailor made reconciliation system . Balancer is a tool for the recording of Balance Sheet reconciliation, providing finance with a standard format for reviewing reconciliations, with the allocation of recs, their progress through to submission being viewable, and back up documents being accessible to reviewers and is essential for LNER's governance processes. Both systems are SAAS, with a number of licences for each application.

Procurement Information

Because of the niche nature of the product, and complexity of the setup, including data feeds from circa 14 sources, the total cost to move and the risk involved would pose disproportionate technical difficulties and costs to LNER.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d823
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089329-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£80,553 Under £100K
Contracts Value
£80,553 Under £100K

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20262 months ago
Contract Period
12 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO1 6GA
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Supplier Information

Number of Suppliers
1
Supplier Name

TRINTECH (UK) LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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