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Video Managed Service

Money and Pensions Service

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 09:04

UK6 - Contract Award Notice
Summary of the contracting process

Money and Pensions Service procured a managed video content creation service. The work covers short explainer and training videos for customer engagement, employee onboarding, process adoption, complaints handling and contact centre efficiency. Content is intended for use across multiple digital channels, improving understanding, self-service and user experience while following the organisation’s brand and tone of voice. This is a public-sector communications and digital content production requirement, with motion picture and video production services as the relevant classification. The buyer is Money and Pensions Service, a central government public authority based in Bedford. The service supports the organisation’s customers, employees and contact centre operations through branded, accessible video content.

The procurement has been completed and the contract was awarded to Premier Business Audio Limited on 23 July 2026. The award is active. The buyer used a direct procurement below the applicable threshold without competition. The awarded value is £48,000 excluding VAT, or £57,600 including VAT. The contract period runs from 31 July 2026 to 22 July 2029. The requirement was arranged as one completed lot. The selected supplier is a small or medium-sized enterprise. The award relates to the full Video Managed Service requirement, covering the production of the explainer and training content described for Money and Pensions Service.

This award demonstrates demand from Money and Pensions Service for an end-to-end video production partner able to create concise explainers and training materials for varied audiences and operational purposes. A credible competitor would need to combine scripting, production, editing and content management with a clear understanding of customer communications, employee onboarding, complaints handling and contact centre workflows. The ability to produce content consistently across digital channels, while maintaining an established public-sector brand and tone of voice, is important. Suppliers should also be prepared to make complex processes understandable and support self-service and user experience through accessible, practical video content. The appointed supplier is an SME, indicating that specialist smaller businesses can deliver this type of service.

How relevant is this notice?

Notice Information

Notice Title

Video Managed Service

Notice Description

Provision of a video content creation service to develop short explainer and training videos that support customer engagement, employee onboarding, process adoption, complaints handling, and contact centre efficiency. Videos will be accessible across multiple digital channels and designed to improve understanding, self-service, and user experience while reflecting the MaPS brand and tone of voice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d844
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072467-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92111000 - Motion picture and video production services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£48,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jul 20262 months ago
Contract Period
31 Jul 2026 - 22 Jul 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Money and Pensions Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK42 9AB
Postcode Area
Milton Keynes
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified
Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

Premier Business Audio

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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