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THE PROVISION OF AN ONLINE FAMILY HISTORY SERVICE FOR WALES

The National Library of Wales

This public procurement record has 1 release in its history.

Tender

31 Jul 2026 at 09:33

UK4 - Tender Notice
Summary of the contracting process

The National Library of Wales is procuring a single service provider to deliver an online family history service across Wales. The service will form part of the National Digital Library Service and support Welsh public libraries, archives and museums, their employees, and individuals registered with Welsh public libraries, archives and museums. This is a digital research and information-systems service, covering family history access and associated online provision. The delivery area is Wales, within the United Kingdom. The buying organisation is the National Library of Wales, a Welsh public authority. The requirement is for one provider rather than multiple suppliers, so bidders should be able to offer an end-to-end service suitable for use by public-sector cultural and heritage organisations and their registered users.

The procurement has reached the tender stage: the buyer invited offers through an open, below-threshold competition. It is a single-lot services contract under the light-touch regime. Enquiries were due by 2 September 2026 at 12:00, and offers were due by 22 September 2026 at 12:00. Electronic submission was allowed. The estimated value is £360,000 excluding VAT, or £432,000 including VAT. The initial contract period runs from 1 April 2027 to 31 March 2030, with renewal provisions extending the maximum possible term to 31 March 2032. The contract is evaluated on technical quality at 60% and commercial price at 40%. The opportunity is identified as suitable for small and medium-sized enterprises.

This opportunity suits a supplier with experience delivering online family history, genealogy, digital archive or related research services, supported by reliable software and information systems. The successful provider will need to operate a service for Welsh public libraries, archives and museums, their staff, and registered library, archive and museum users, so capability in public-facing digital services and varied user access will be relevant. Suppliers should be able to provide a complete service as the requirement is for a single provider, rather than a narrowly defined component. Experience supporting cultural, heritage, library or archival organisations would be useful, alongside the operational capacity to maintain service continuity for users across Wales throughout a multi-year contract.

How relevant is this notice?

Notice Information

Notice Title

THE PROVISION OF AN ONLINE FAMILY HISTORY SERVICE FOR WALES

Notice Description

The National Library of Wales is seeking to appoint a single service provider to deliver an online family history service as part of the National Digital Library Service, for Welsh public libraries, archives and museums and the employees of Welsh libraries, archives and museums, and individuals who are registered users of Welsh public libraries, archives and museums.

Lot Information

Lot 1

Renewal: The successful tenderer will be required to commence provision of the Service on 1 April 2027. Following the Initial Term, this contract shall automatically renew for three (3) successive one year terms, (with the right to give 30 days' notice at the end of each term) and up to a maximum of two (2) additional one year Renewal Terms, unless either party provides the other with at least thirty (30) days written notice to terminate, in which case the Contract shall terminate on the expiry of the existing term. The first-year term will run until 31 March 2028.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d84e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072488-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

73 - Research and development services and related consultancy services

CPV Codes

48000000 - Software package and information systems

73110000 - Research services

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
22 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The National Library of Wales
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CEREDIGION
Postcode
SY23 3BU
Postcode Area
Shrewsbury
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL41 Mid Wales
Delivery Location
Not specified
Local Authority
Ceredigion
Electoral Ward
Aberystwyth Morfa a Glais
Westminster Constituency
Ceredigion Preseli

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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