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PLM Support. Helpdesk (320 Tokens - 80 hours) & PLM project work

NPL Management Limited

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 13:03

UK7 - Contract Details Notice
Summary of the contracting process

NPL Management Limited, the organisation responsible for the National Physical Laboratory in Teddington, procured Product Lifecycle Management (PLM) support services. The requirement covers a flexible helpdesk provision and PLM project work, allowing the buyer to obtain specialist support for services and project activities that cannot be fully defined at the point of award. The work is intended to address changing business, technical and operational needs, including rapid access to specialist PLM expertise during the contract period. The procurement is classified as systems and technical consultancy services. Delivery is stated as taking place in the United Kingdom, making this relevant to suppliers able to support a UK public undertaking with PLM-related consultancy, technical advice, helpdesk assistance and project delivery.

This procurement has been completed and the contract was awarded to TECHNIA LIMITED. It used a below-threshold procedure described as ‘unknown’ and comprised one lot. The award is active. The contract was signed on 7 July 2026, with a stated contract period from 7 July 2026 to 7 July 2026. Its value is £5,000,000 excluding VAT and £6,000,000 including VAT. The recorded award covers the full PLM support requirement, including the helpdesk and project work. The selected supplier is TECHNIA LIMITED, a Milton Keynes-based small or medium-sized enterprise. The stated procurement category is services, specifically systems and technical consultancy services, and the contract is below the relevant threshold.

This procurement demonstrates demand from NPL Management Limited for specialist PLM capability that can be deployed flexibly as business, technical and operational requirements develop. Suppliers best placed for a future requirement of this type would be able to provide an effective PLM helpdesk alongside project-based consultancy, rather than only a narrowly defined one-off deliverable. Credibility would depend on demonstrable technical expertise in PLM systems, the capacity to respond quickly to emerging requests, and the ability to support both routine assistance and more substantial project activity. The award to a specialist SME shows that a smaller expert consultancy can compete for this kind of work, provided it can offer dependable service delivery, adaptable resourcing and sufficient depth to handle changing requirements.

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Notice Information

Notice Title

PLM Support. Helpdesk (320 Tokens - 80 hours) & PLM project work

Notice Description

This work package provides a flexible mechanism for the delivery of Product Lifecycle Management (PLM) related services and project activities that cannot be fully defined at contract award and may arise during the term of the agreement. This provision is intended to enable the rapid engagement of specialist PLM expertise to address evolving business, technical and operational needs throughout the contract period

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d8ca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072704-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,000,000 £1M-£10M

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Jul 2026 - 7 Jul 2026 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NPL Management Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TEDDINGTON
Postcode
TW11 0LW
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Teddington
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

Technia Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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