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Managed Network Services

Royal Borough of Greenwich

This public procurement record has 1 release in its history.

Planning

31 Jul 2026 at 17:18

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Borough of Greenwich intends to procure a fully managed network service from a managed service provider. The service will cover the Council’s substantial, geographically distributed network estate across multiple locations in the borough, including several hundred network and security devices. It will support around 4,000 Council staff and the delivery of public services to approximately 300,000 residents. The expected scope includes secure and resilient day-to-day network operations, effective service management, continuous improvement and innovation, with a focus on providing a future-ready service. This is a technology and telecommunications services requirement, including internet services, delivered across the Royal Borough of Greenwich in London.

This procurement is at the planning stage and the Council is conducting pre-market engagement rather than inviting tenders. The engagement is intended to test current market solutions, emerging innovations and implementation approaches, refine requirements and scope, and inform the procurement strategy. Interested suppliers are invited to attend one-to-one bidder engagement and drop-in sessions and complete the associated questionnaire. The Council expects the future contract to start on 7 July 2027, run until 6 July 2032, and potentially be renewed until 6 July 2037. The market engagement milestone is scheduled for 13 August 2026. The Council describes the anticipated procurement as above-threshold, with one planned lot.

The future requirement is likely to suit established managed service providers and specialist network and telecommunications businesses able to operate a large, distributed public-sector network. Relevant suppliers should be prepared to manage several hundred network and security devices, maintain secure and resilient connectivity, and support critical services used by thousands of staff and residents. Strong service management, operational capacity, implementation planning and the ability to provide continuous improvement and innovation will be important. The Council is specifically seeking a strategic partner with a credible service delivery model and the capability to understand current technologies, emerging solutions and practical implementation approaches. Small and medium-sized enterprises are identified as suitable for the planned lot.

How relevant is this notice?

Notice Information

Notice Title

Managed Network Services

Notice Description

The Royal Borough of Greenwich is seeking a Managed Service Provider (MSP) to deliver a fully managed network service. The Council operates a substantial and geographically distributed network estate across multiple locations throughout the borough, comprising of several hundred network and security devices that support approximately 4,000 staff and the delivery of services to around 300,000 residents. With the current contract due to expire in July 2027, the Royal Borough of Greenwich is undertaking pre-market engagement to better understand the current market solutions, emerging innovations and implementation approaches .The information gathered will be used to refine the Council's requirements, validate the proposed scope of the procurement and inform the most appropriate procurement strategy. As part of a potential further procurement exercise subsequent to this pre-market engagement, the Council is intending to seek a strategic partner capable of delivering a secure, resilient, and future-ready managed network service. The supplier would support the Council's day-to-day operations while contributing to its ongoing ambitions through continuous improvement, innovation, and effective service management.

Planning Information

This market engagement does not form part of any formal procurement process and does not commit the Council to commence any procurement or award any contract. The Royal Borough of Greenwich is undertaking pre-market engagement to better understand the current market solutions, emerging innovations and implementation approaches .The information gathered will be used to refine the Council's requirements, validate the proposed scope of the procurement and inform the most appropriate procurement strategy. Suppliers who are interested in meeting the requirements are invited to attend a bidder engagement and drop-in session. This session will provide an opportunity to ask questions, gain a better understanding of how you could support the Council in delivering the requirements, and present an overview of your capabilities and service delivery model. To inform the development of the Council's requirements, scope and approach. The drop-in sessions will take the form of one-to-one sessions. The sessions will also enable the Authority to better understand the current market landscape and inform the development of the approach and specification. Interested suppliers are invited to participate in this pre-market engagement exercise. The associated documentation and questionnaire are available via the Authority's e-procurement portal (Proactis). Suppliers wishing to access the documents should register (where required) and express an interest in the opportunity through the portal. https://supplierlive.proactisp2p.com/Account/Login

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d952
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072918-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

64200000 - Telecommunications services

72400000 - Internet services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
13 Aug 2026Expired
Award Date
Not specified
Contract Period
7 Jul 2027 - 6 Jul 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Borough of Greenwich
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE18 6HQ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
TLI51 Bexley and Greenwich
Local Authority
Greenwich
Electoral Ward
Woolwich Arsenal
Westminster Constituency
Greenwich and Woolwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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