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Open order agency staff

NORWICH CITY SERVICES LIMITED

This public procurement record has 1 release in its history.

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03 Aug 2026 at 13:26

UK7 - Contract Details Notice
Summary of the contracting process

Norwich City Services Limited procured an open-order agency staffing arrangement under its core contract. The requirement is for the supply of commercial or industrial workers, covering the provision of temporary agency personnel to support the organisation’s operational staffing needs. The buyer is Norwich City Services Limited, a public authority organisation based at City Hall in Norwich. The awarded service is associated with activity in the Norwich area. This is a services requirement rather than a goods supply or construction project, and is relevant to recruitment businesses, temporary staffing agencies and workforce suppliers able to provide commercial or industrial personnel for public-sector operations. The arrangement concerns agency staff supply rather than permanent recruitment, consultancy, training or facilities management.

The procurement is complete and has been awarded through a direct award below the applicable threshold, without competition. One award was made to ISQ Recruitment Ltd. The contract was signed on 23 July 2026 and runs from 23 July 2026 to 23 September 2026. Its value is £40,000 excluding VAT, or £48,000 including VAT. The contract is active. The process used a single lot covering the agency staffing requirement. The outcome shows that Norwich City Services Limited used a below-threshold, non-competitive route for an open-order core staffing contract, rather than an open tender with scored bids. ISQ Recruitment Ltd is the selected supplier for the commercial or industrial worker supply service.

This procurement is commercially relevant to recruitment agencies and temporary workforce providers with the ability to source, vet and place commercial or industrial workers for a public-sector buyer. A credible competitor would need a dependable candidate pool, responsive fulfilment processes and the operational capacity to handle open-order requirements rather than a single fixed placement. The awarded supplier was a large recruitment company, indicating that the buyer selected an established staffing provider able to deliver agency personnel at organisational scale. Suppliers should be able to manage worker availability, onboarding, payroll or employment administration, compliance checks and day-to-day communication with the buyer. Experience supplying temporary workers into public-sector or operational environments would strengthen a future proposition for this buyer.

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Notice Information

Notice Title

Open order agency staff

Notice Description

Open order for Agency Staff Core Contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d9f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073182-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79623000 - Supply services of commercial or industrial workers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,000 Under £100K

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Jul 2026 - 23 Sep 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ISQ RECRUITMENT LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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