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AULA product development and support

COVENTRY UNIVERSITY

This public procurement record has 2 releases in its history.

Award

03 Aug 2026 at 13:55

UK6 - Contract Award Notice
Award

03 Aug 2026 at 13:28

UK5 - Transparency Notice
Summary of the contracting process

Coventry University has recently awarded a contract to Singularis Future Serve Pte Ltd for the development and support of their Aula product. This procurement falls under the IT services category, particularly focusing on consulting, software development, Internet, and support. The contract was awarded through a direct procurement method with an award notice dated 3rd August 2026 and the standstill period ends on 13th August 2026. The services will be delivered in the UK, and the contract is set for a term starting from 14th August 2026 to 29th June 2029, with potential extensions reaching 2031. The procurement method was justified by Coventry University owning the proprietary solution and Singularis possessing exclusive technical know-how, making them the logical supplier. The contract is valued at USD 6,948,600, demonstrating a significant investment in IT services.

This tender presents a robust opportunity for businesses in the IT services industry, specifically those involved in consulting, software development, and support. The direct award highlights the need for a supplier with specialised technical knowledge and existing involvement with the system, which smaller firms could capitalise on by forming partnerships or sub-contracting to deliver specialised services alongside larger suppliers. Companies with proprietary knowledge or unique capabilities in supporting complex IT systems could pursue similar contracts, leveraging their expertise to maintain and expand university and public sector engagements. This contract exemplifies how having niche competency and established relationships in technology sectors can lead to substantial business growth opportunities.

How relevant is this notice?

Notice Information

Notice Title

AULA product development and support

Notice Description

To establish long term stability for our current annual Aula Product Development contract resourcing model with Singularis Ventures to a 3+1+1 call-off contract with zero minimum commitment.

Procurement Information

Ownership of Proprietary Solution by the Contracting Authority: While the intellectual property rights of the bespoke solution are formally held by Coventry University, the system is wholly designed, configured, and implemented by the supplier. The supplier retains exclusive knowledge of the internal logic, custom-developed components, and maintains the security architecture of the system. Exclusive Technical Know-how and System Familiarity: The supplier's historic involvement in the design and build phases has resulted in a technical environment that cannot be practically or safely supported or modified by any other economic operator. No alternative supplier has access to the internal configuration, source code annotations, or encrypted integration protocols essential for compliant and secure delivery. Risk and Inefficiency of Change in Supplier: Transferring the contract to another provider would result in disproportionate technical risk, including potential service disruption, loss of system integrity, and elevated security exposure. Additionally, engaging a new supplier would entail duplicative discovery costs, lengthy familiarisation, and likely redevelopment, undermining value for money. Due Diligence: An internal technical and commercial appraisal concluded that no alternative supplier could undertake the services without unacceptable risk, cost, and delay.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06da17
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073262-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£6,948,600 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Aug 20263 days ago
Contract Period
13 Aug 2026 - 29 Jun 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

SINGULARIS FUTURE SERVE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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