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HAC6123 Integrated Information, Advice and Advocacy Service

TOWER HAMLETS

This public procurement record has 1 release in its history.

Planning

04 Aug 2026 at 07:18

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for the "HAC6123 Integrated Information, Advice and Advocacy Service" is being facilitated by Tower Hamlets, a public authority within the sub-central government sector. Located in London, the procurement is in the planning stage and is set within the industry category of Health and Social Work Services. This procurement involves providing a front door service for adult social care, addressing multiple needs such as financial, health, and social care support. The process begins with a preliminary market engagement notice published on 4th August 2026, with a due event scheduled for 18th August 2026. The service contract is valued at approximately £4,743,924 and is intended to span 3+1 years. The procurement method will be a competitive tender.

This tender presents significant opportunities for business growth, especially for small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs), which are deemed suitable to participate. Businesses that specialise in providing integrated care and support services, along with expertise in health and social care sectors, may find this a prime opportunity. Companies that can offer effective screening and support solutions, with a focus on improving outcomes for residents and reducing the demand for costly social care interventions, will be competitive candidates. This procurement initiative reflects a commitment to enhancing access to necessary social care services in the UK, particularly from 16th February 2027, when the contract period is set to commence.

How relevant is this notice?

Notice Information

Notice Title

HAC6123 Integrated Information, Advice and Advocacy Service

Notice Description

The Integrated Information, Advice and Advocacy Contract is the integrated front door service for adult social care and provides information, advice and general advocacy around social care, health, wellbeing and social welfare. The service provides early help to residents who often have multiple needs ranging from financial difficulties, health needs and social care support. Acting as the front door for social care, the service provides an effective screening and support function to manage demand into social care. In providing good information and advice, directing people to community services for support and maximising opportunities for residents to help themselves, the service is delivering good outcomes for residents and is significantly reducing the need for more costly social care intervention as well as reducing waiting times for social care intervention. The contract will be a contract for 3+1 years through a competitive tender

Planning Information

PME event to be briefed upon expression of interest

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06da7e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073425-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£3,795,139 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
14 Sep 20262 months to go
Award Date
Not specified
Contract Period
16 Feb 2027 - 15 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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