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The Provision of Sales Force Agent Force

The Police and Crime Commissioner for Humberside

This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 12:21

Award Notice
Summary of the contracting process

The Police and Crime Commissioner for Humberside procured Salesforce Agentforce Flex Credits, a software service that charges according to the exact artificial-intelligence actions carried out by Salesforce agents rather than a fixed level of use. The requirement covers a 12-month consumption-based arrangement and falls within programming services for packaged software products (CPV 72210000). Delivery applies across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, the South East and the South West. The buyer is a public-sector organisation responsible for policing and public order and safety, based in Cottingham, East Yorkshire.

The procurement is complete and has been awarded through a limited procedure without a separately published call for competition. It used a mini-competition under the YATH (WYCA) framework, with the requirement sent to all three framework suppliers. The award basis was most advantageous price, and the award criterion was price. Phoenix Software Ltd was selected as supplier. The contract value is £40,290 including the published currency of GBP. The contract was signed on 30 July 2026 and is active. The procurement recorded three bids. The tender was structured as one lot for the 12-month Salesforce Agentforce Flex Credits requirement; that lot is recorded as cancelled, while the related award and contract remain active.

This procurement demonstrates public-sector demand for Salesforce Agentforce consumption credits and related packaged-software provision across a wide English operating footprint. A credible competitor for a future requirement would need to supply or broker Salesforce Agentforce Flex Credits, understand pay-per-action AI consumption models, and explain how usage can be controlled and matched to operational demand. The buying route is also significant: suppliers would need access to the relevant framework or the ability to participate through an equivalent public-sector framework mini-competition. Commercial credibility would include dependable software licensing, clear usage and cost management, support for public-sector customers, and the capacity to serve a policing organisation operating across multiple English regions.

How relevant is this notice?

Notice Information

Notice Title

The Provision of Sales Force Agent Force

Notice Description

Salesforce Agentforce Flex Credits are a pay-per-action consumption model where you pay only for the exact AI tasks your agents perform

Lot Information

Lot 1

Salesforce Agentforce Flex Credits are a pay-per-action consumption model where you pay only for the exact AI tasks your agents perform for a 12 month term.

Procurement Information

This contract was awarded based on the most advantageous price via a mini competition held on the YATH (WYCA) framework (2821-2022). The requirement was sent to all 3 suppliers on this framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06db1f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073657-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,290 Under £100K

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police and Crime Commissioner for Humberside
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COTTINGHAM
Postcode
HU16 5SN
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
East Riding of Yorkshire
Electoral Ward
Cottingham North
Westminster Constituency
Kingston upon Hull North and Cottingham

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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