Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

27-SSJ-04

University of Cumbria

This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 13:56

UK7 - Contract Details Notice
Summary of the contracting process

The University of Cumbria procured Salesforce licences, covering customer relationship management software and associated IT services, including software support, internet services and related consulting or development. The requirement is categorised as services and is intended to support the university’s customer relationship management activities. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. The buying organisation is the University of Cumbria, a public authority based in Cumbria. The procurement was arranged as a single requirement rather than being divided into multiple substantive work packages, and concerns the supply of an established commercial software platform rather than bespoke construction or physical goods.

The procurement is complete and has been awarded. It used a below-threshold route, with the specific procedure recorded as unknown, and the tender was evaluated as a services requirement. Salesforce UK Limited was awarded the contract on 30 July 2026. The contract was signed on 30 July 2026 and runs from 1 August 2026 to 31 July 2029. Its value is £149,310 excluding VAT, or £179,172 including VAT. The award covers the single Salesforce licensing requirement for the University of Cumbria, with the award recorded as active. The contracting process was below the relevant threshold. No separate award values or additional suppliers are recorded.

This procurement demonstrates sustained public-sector demand for Salesforce licensing and related customer relationship management capability at a university, with delivery across England. Suppliers well placed for a future requirement of this type would need strong knowledge of Salesforce licensing models, account management and subscription administration, together with the ability to support a public-sector customer throughout a multi-year arrangement. Relevant capability includes advising on the appropriate licence estate, managing renewals and entitlements, providing reliable technical support, and handling associated software, internet or consulting services. Experience working with universities or other complex organisations would help demonstrate understanding of multiple user groups, governance and service continuity. Salesforce specialists, authorised licensing partners and firms able to combine licensing with implementation or support services would be credible competitors.

How relevant is this notice?

Notice Information

Notice Title

27-SSJ-04

Notice Description

The University of Cumbria require a supply of Salesforce licences.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06db4c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073718-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£149,310 £100K-£500K

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Cumbria
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CUMBRIA
Postcode
CA1 2HH
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
Not specified
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...