Citizens Advice Bureau Epsom and Ewell - Specialist Mental Health Advisory Service

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    "id": "ocds-h6vhtk-06db6c-2026-08-04T14:39:48+01:00",
    "date": "2026-08-04T14:39:48+01:00",
    "ocid": "ocds-h6vhtk-06db6c",
    "description": "Against the Provider Selection Regime (PSR) Key Criteria, the provider has demonstrated expertise and is anticipated to continue doing so. Evidence of current service delivery against the PSR Key Criteria and the breakdown of Key Criteria weighting in relation to this service for the purposes of awarding a further contract under Direct Award C is detailed below: Quality and innovation 30% * CAB Epsom and Ewell have consistently delivered a Mental Health Outreach service across Epsom & Ewell, Reigate & Banstead, Mole Valley and Tandridge. * The team provides services to people with severe and enduring mental health problems, such as schizophrenia, bipolar disorder, severe depression, and anxiety, who are in crisis or facing imminent crisis and require advice and representation. * The provider has effectively supported complex patients and demonstrated adaptability in response to evolving system needs and pressures, reinforcing confidence in continued delivery under this contract. Integration, collaboration and service sustainability 20% * CAB Epsom and Ewell continue to foster effective partnerships with local statutory and voluntary agencies (e.g., NHS, council services, food banks); evidence of multi-agency working to deliver joined-up services. Improving access, reducing health inequalities and facilitating choice 20% * The service is proactive with engagement to underserved communities; use of data to identify gaps, impact on social determinants of health. * The provider has demonstrated exceptional ability to reduce health and social inequalities through targeted outreach and inclusive access models, ensuring that residents across Epsom and Ewell - particularly those facing multiple disadvantages - can access timely, effective advice services. * CABs play a key role in early intervention on issues (debt, housing, benefits) that impact physical and mental health outcomes. * The service's focus on facilitating informed client choice, combined with strong collaboration with local NHS and voluntary sector partners, supports the strategic aims of the council and integrated care system. Value 20% * Citizens Advice Epsom and Ewell offers strong value through a cost-effective delivery model that leverages trained volunteers, draws down additional funding, and reduces pressure on statutory services such as housing, health, and welfare teams. The service also delivers significant social value through local employment, skills development, and improved individual well-being Social value 10% * Citizens Advice Epsom and Ewell delivers strong social value through its extensive volunteer programme, supporting local residents annually to develop skills and confidence. * The service also contributes to reducing health inequalities by working directly with marginalised groups, improving financial resilience and access to healthcare. These benefits align with the ICS priorities under the Social Value Act and offer significant added value beyond the core service. Governance and Decision-Making Approval: Surrey and Sussex ICB Commissioning Group recommendation - 12th May 2026 Surrey and Sussex ICB Executive Committee approval - May 2026 Conflicts of Interest: All Decision-Making Forums requested that Conflicts of Interest be declared in order to accommodate mitigations that may be required. No declarations were raised. Individuals working on the programme declared no interests for the duration. Standstill Period and Regulatory Context: Written representations should be sent to robert.kitt1@nhs.net",
    "initiationType": "tender",
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        "id": "Citizens Advice Bureau Epsom and Ewell - Specialist Mental Health Advisory Service 26/28",
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        "title": "Citizens Advice Bureau Epsom and Ewell - Specialist Mental Health Advisory Service",
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        "description": "Citizens Advice Bureau Epsom and Ewell provide a specialist advisory service directly to people admitted as an inpatient and deliver a service to clients with mental problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. This service covers Surrey Downs and East Surrey.",
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                "description": "Citizens Advice Bureau Epsom and Ewell provide a specialist advisory service directly to people admitted as an inpatient and deliver a service to clients with mental problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. Surrey and Sussex ICB intends to award Citizens Advice Bureau Epsom and Ewell a contract following direct award process C. The approximate lifetime value of the contract will be PS82,000 (PS41,000 per annum) over the two year term, from 1st April 2026 until 31st March 2028. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.",
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