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Seaford Tourist Information Centre Services

Lewes District Council

This public procurement record has 1 release in its history.

Tender

05 Aug 2026 at 10:02

UK4 - Tender Notice
Summary of the contracting process

Lewes District Council is procuring tourist information centre services for Seaford. The successful supplier will operate a visitor information service providing local advice, maps, free literature and booking services for attractions and travel. The centre will advise visitors about activities and accommodation in Lewes and the surrounding area, sell local souvenirs and merchandise, and handle ticket and voucher sales for theatres, entertainment and discounted travel. This is a public service contract in the tourism and visitor-economy sector, classified under tourist information services. Delivery is in Seaford, serving visitors to the Lewes area. The requirement suits an operator able to combine face-to-face visitor advice with retail, ticketing, travel and local tourism information services.

The procurement has reached tender: Lewes District Council invited offers through an above-threshold open procedure. It is a single-lot competition. The tender submission deadline was 4 September 2026 at 23:59 BST, and the award decision was due by 18 September 2026 at 23:59 BST. The contract is scheduled to run from 2 November 2026 to 1 November 2031. The estimated value is £250,000 excluding VAT, or £299,999 including VAT. Evaluation is based entirely on quality: location 25%, experience 19%, staffing considerations 16%, merchandise 10%, agency services 10%, and 5% each for service availability, ancillary services, quarterly reporting and social value. Offers may be submitted electronically in English.

This opportunity is suited to suppliers with established experience running tourist information, visitor services, travel or attraction-booking operations, particularly those with strong knowledge of Seaford, Lewes and the surrounding area. Bidders should be able to provide reliable public-facing staffing, maintain service availability, advise visitors accurately, and manage bookings, tickets, vouchers and discounted travel transactions. Retail capability is relevant because the service includes selling local souvenirs and merchandise. Suppliers will need to demonstrate experience, a credible staffing model and the ability to deliver agency and ancillary services over a five-year contract. The evaluation also rewards local presence or knowledge, quarterly performance reporting and social value, so operators with established community, tourism or local economic-development links may be well placed.

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Notice Information

Notice Title

Seaford Tourist Information Centre Services

Notice Description

The Seaford Tourist Information Centre provides visitors with a range of services including local advice, maps, free literature, and booking services for local attractions and travel. It offers guidance on activities in Lewes and the surrounding area, information on accommodations, and sells local souvenirs and merchandise. The centre also handles ticket and voucher sales for local theatres and entertainment, plus discounted travel ticket.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dbf6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073999-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63513000 - Tourist information services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 months ago
Submission Deadline
4 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Nov 2026 - 1 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Lewes District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEWES
Postcode
BN7 2AD
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ22 East Sussex CC
Local Authority
Lewes
Electoral Ward
Lewes Bridge
Westminster Constituency
Lewes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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