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Principal Provider Home Support - Swaffham & Downham

Norfolk County Council

This public procurement record has 1 release in its history.

Tender

05 Aug 2026 at 11:14

UK4 - Tender Notice
Summary of the contracting process

Norfolk County Council is seeking one principal provider to deliver home support services for the Swaffham and Downham Primary Care Network area in Norfolk. The service is classified as social work services without accommodation and is intended to meet home support needs for service users in these communities. The principal provider is expected to deliver approximately 70% of the service hours. The remaining 30% will be delivered by a small number of providers appointed separately through a Primary Care Network framework procurement. This is a re-procurement of a previously tendered and awarded service. The requirement is a public-sector social care service and may suit organisations already delivering regulated or commissioned home support across Norfolk, including established care providers and relevant voluntary or community organisations.

The procurement has reached tender: Norfolk County Council has invited offers using an open procedure. It is a single-lot service requirement. The tender submission deadline set by the Council is 4 September 2026 at 11:00. The intended award decision date is 1 October 2026. The contract period is from 18 January 2027 to 17 January 2030, with an option to extend by up to 60 months, at the Council’s discretion; the maximum stated end date is 17 January 2035. The estimated value is £14,917,360.64 excluding VAT, or £17,900,832.77 including VAT. Evaluation is weighted 70% for quality and 30% for price. The procurement is managed through the Council’s electronic procurement system, with registration required to access the tender information.

This opportunity is suited to a home support provider able to act as the principal organisation for a substantial share of a community-based care service. Bidders should be able to organise and deliver around 70% of the required hours across Swaffham and Downham, while working within an arrangement in which other framework providers deliver the balance. Relevant strengths include experience of delivering home support or social care without accommodation, the operational capacity to coordinate service-user demand across the Primary Care Network area, and the ability to manage quality-led service delivery. The tender is identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises, so it may suit established local or regional providers as well as larger care organisations.

How relevant is this notice?

Notice Information

Notice Title

Principal Provider Home Support - Swaffham & Downham

Notice Description

The Council wishes to appoint one Principal provider to deliver home support services in Swaffham and Downham (PCN) within Norfolk. The intention is that the Principal Provider will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. There has been no market engagement for this specific procurement. This is a re-procurement of a service previously tendered and awarded. Full market engagement took place at this time.

Lot Information

Lot 1

Renewal: The Contract may be extended by up to 60 months at the Council's discretion. The value is an estimate based on an estimate of usage. The exact value will be determined by service user need.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dc1b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074066-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£14,917,360 £10M-£100M
Lots Value
£14,917,360 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 weeks ago
Submission Deadline
4 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Jan 2027 - 17 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH16 North and West Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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