This public procurement record has 3 releases in its history.

TenderCancellation

05 Aug 2026 at 15:05

Award

05 Aug 2026 at 14:49

Award

05 Aug 2026 at 14:47

Summary of the contracting process

The University of Exeter procured overseas office management and student recruitment support for its South East Asia office. The requirement covered management services, including consultancy, desk space and staff salaries, together with the operating budget for international student recruitment activity. Delivery covered Brunei, Cambodia, East Timor, India, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam. The work falls within office-support, recruitment, business-support, and accommodation and office services. Sannam S4 Limited, a UK small and medium-sized enterprise, was identified as the contracted provider for the University’s overseas offices in India and South East Asia. The buyer is the University of Exeter, based in Exeter.

The procurement used a direct award procedure on the basis of a single supplier for technical reasons. Sannam S4 Limited was awarded the contract on 5 August 2026, with an awarded value of £180,000 including tax. The recorded contract period was 17 August 2026 to 17 August 2026, and signature was scheduled for 17 August 2026. The award was cancelled on 5 August 2026 because the procurement was published in error. The process therefore ended without a valid award, despite the supplier and value having been recorded. The requirement was a single lot and the procurement was above the relevant threshold. Its stated service period in the description covered April 2025 to 20 September 2025.

This requirement indicates that the University of Exeter buys managed international student-recruitment operations rather than isolated recruitment campaigns. A credible future competitor would need to run or host overseas offices across South and South-East Asian markets, provide suitable workspace and staffing, and manage consultancy and office-support functions alongside recruitment activity. Relevant capability includes local market knowledge, student recruitment networks, operational management, budgeting, and the ability to coordinate activity across multiple countries. Suppliers would also need to demonstrate that they can provide an integrated service covering staff, premises and recruitment costs, rather than only supplying consultants or candidate-generation services. The cancelled award shows the buyer’s intended delivery model and the type of established specialist provider it considered suitable.

How relevant is this notice?

Notice Information

Notice Title

International Offices for Student Recruitment

Notice Description

South East Asia Office Management Fee and Operating Budget. Sannam S4 is the University of Exeter's contracted provider to host and operate our overseas offices in both India and South East Asia. This notice is to cover the Management Fee (including consultancy fee, desk space and salaries) and Operating Budget (including all international student recruitment activity costs) for the South East Asia Office for the period from April 2025 to 20 Sept 2025.

Procurement Information

Sannam S4 is the University of Exeter's contracted provider to host and operate our overseas offices in both India and South East Asia. This PCW form is to cover the Management Fee (including consultancy fee, desk space and salaries) and Operating Budget (including all international student recruitment activity costs) for the South East Asia Office for the period from April 2025 to 20 Sept 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dc91
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074283-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services


CPV Codes

79500000 - Office-support services

79600000 - Recruitment services

79900000 - Miscellaneous business and business-related services

98340000 - Accommodation and office services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£180,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Aug 20262 months ago
Contract Period
17 Aug 2026 - 17 Aug 2026 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Exeter
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX4 4QJ
Postcode Area
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified

Local Authority
Exeter
Electoral Ward
Duryard and St James
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

SANNAM S4 LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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