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Leakage Management System

NI Water and its subsidiaries

This public procurement record has 1 release in its history.

Tender

05 Aug 2026 at 16:28

UK4 - Tender Notice
Summary of the contracting process

Northern Ireland Water is procuring a Leakage Management System (LMS) managed service. The requirement is for a secure, configurable, browser-based software-as-a-service application for authorised users to access, manage, configure, administer and report on leakage information. The system will support leakage quantification and regulatory reporting, operational decisions to reduce water loss, and integration of network, metering, billing, field and other agreed source-system data feeds. The appointed managed service provider will be responsible for operation, licensing, implementation, support and maintenance, including ensuring that mandatory requirements are tested and approved before the system goes live. This is a public utilities IT and water-management service for Northern Ireland Water, based in Belfast, supporting its leakage-management operations.

The procurement has reached tender: Northern Ireland Water invited offers through a selective competitive flexible procedure. Enquiries had to be submitted by 20 September 2026 at 12:00 and offers by 22 September 2026 at 12:00. Electronic submission in English is allowed. Supplier demonstrations and question-and-answer sessions were scheduled for 7–9 October 2026, with evaluation of initial submissions due to complete on 16 October. Dialogue, a best-and-final-offer request and further evaluation may follow, with the award period ending on 10 February 2027. The estimated value is £10,000,000 excluding VAT, or £12,000,000 including VAT. The contract runs from 11 February 2027 to 10 February 2031, with three optional extensions. Quality carries 70% of the evaluation and price 30%.

This opportunity suits an established managed service provider with a secure, configurable SaaS platform for leakage and water-loss management. Relevant suppliers should be able to operate and maintain a business-critical browser-based system, manage software licensing, implement the service and provide continuing technical support. The requirement favours providers experienced in integrating data from several operational sources, including water networks, meters, billing systems and field activity, and in delivering reliable reporting for regulated utility operations. Suppliers will need the capacity to configure the solution for authorised business users, administer access and settings, support operational decision-making, and demonstrate that mandatory requirements have been met, tested and approved before go-live. Experience supporting complex water or public-utility environments would be directly relevant.

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Notice Information

Notice Title

Leakage Management System

Notice Description

In 2010 NI Water initiated a Leakage Management System (LMS) that was built and managed by Crowder Consulting. The LMS system is the primary mechanism by which NI Water: * Quantify and report leakage in line with UK regulatory standards * Support operational decision making to reduce water loss * Integrate data from multiple systems (network, metering, billing, field data) NI Water requires a secure, configurable, browser-based SaaS application to support authorised business users in accessing, managing, configuring, reporting on and administering the LMS solution. NI Water intends to procure a contract for a Managed Service Provider responsible for managing the operation, licencing, implementation, support, and maintenance of NI Water's LMS. The LMS solution shall integrate with the agreed NI Water source systems and data feeds. The Managed Service Provider must ensure that all mandatory requirements are met, tested and approved prior to go-live.

Lot Information

Lot 1

Renewal: This contract includes the following optional extensions: 3 extensions of years each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dcd8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074371-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

72 - IT services: consulting, software development, Internet and support

CPV Codes

65000000 - Public utilities

65100000 - Water distribution and related services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 months ago
Submission Deadline
22 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Feb 2027 - 10 Feb 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NI Water and its subsidiaries
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT14 6TE
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Chichester Park
Westminster Constituency
Belfast North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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