This public procurement record has 1 release in its history.

Award

06 Aug 2026 at 11:52

Summary of the contracting process

Citizen Housing Group Ltd procured reactive repair and maintenance services for white goods and laundry equipment, alongside the supply of replacement equipment. The scope covers domestic appliances including cookers, cooker hoods, fridges, freezers, dishwashers, washing machines and tumble dryers. It also covers communal commercial washing machines and tumble dryers. The requirement is intended to provide a reliable service representing value for money. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. The primary business activity is electrical appliance repair and maintenance, with an associated goods supply element. Citizen Housing Group Ltd is the buying organisation.

The procurement is complete and was awarded through a below-threshold direct award without competition. One supplier, FIRST CHOICE MARSHALLS LIMITED, was selected for the single lot. The award is active and was made on 14 July 2026. The contract was signed on the same date and runs from 14 July 2026 to 13 July 2027. Its value is £80,000 excluding VAT and £100,000 including VAT. The award covers services as the main category, with goods also included. The requirement was evaluated through the direct-award route rather than a competitive tender. The successful supplier is a small or medium-sized enterprise. The procurement therefore records a completed, below-threshold contract for appliance maintenance, repairs and related supply.

This award indicates recurring operational demand from Citizen Housing Group Ltd for responsive repairs and maintenance of domestic and communal laundry appliances, supported by replacement equipment where required. Suppliers best placed for comparable work would have practical capability in diagnosing, repairing and maintaining cookers, refrigeration equipment, dishwashers, washing machines, tumble dryers and related electrical machinery. Experience across both household and communal commercial equipment would be relevant, particularly where a provider can respond to reactive faults and maintain service quality across a broad English coverage area. The successful supplier was an SME, showing that the requirement can be delivered by a smaller specialist business rather than only a national facilities-management provider. A credible competitor would need a service model capable of delivering value for money across this range of equipment.

How relevant is this notice?

Notice Title

P1907

Notice Description

Reactive Repair and Maintenance of Whitegoods and Laundry and supply, to ensure that we receive an excellent service, which represents value for money. "White goods" and "Laundry" is typically defined as the following: Domestic Equipment - Cookers, Cooker Hoods, Fridges, Freezers, Dishwashers, Washing Machines, Tumble Dryers, etc... Commercial equipment (communal) - Washing Machines and Tumble Dryers

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dd80
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074636-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

50 - Repair and maintenance services


CPV Codes

42716000 - Laundry washing, dry-cleaning and drying machines

50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£80,000 Under £100K

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Jul 20261 months ago
Contract Period
14 Jul 2026 - 13 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Citizen Housing Group Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Postcode Area
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

FIRST CHOICE MARSHALLS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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