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Provision of an End-User Support IT Managed Service and Transformation Partner

Cheshire Fire Authority

This public procurement record has 1 release in its history.

Award

06 Aug 2026 at 15:06

UK6 - Contract Award Notice
Summary of the contracting process

Cheshire Fire Authority, on behalf of Cheshire Fire and Rescue Service, procured an end-user support IT managed service and transformation partner. The requirement covers the transition from the existing BLC arrangement to a Cheshire Fire and Rescue Service IT managed service, following a review of current provision and future delivery options. This is an information technology services contract, with the work supporting the fire and rescue service in Cheshire. The buyer is Cheshire Fire Authority, a public authority based at its headquarters and training centre in Winsford. The scope is suited to providers that combine operational end-user IT support with the ability to manage service transition and longer-term technology transformation.

The procurement is complete and was awarded through a competitive, selective procedure under a framework agreement. There was one completed lot. Goaco Group Ltd was selected, with an awarded gross value of £1,020,000. The award date was 6 August 2026, and the standstill period ends on 18 August 2026. The planned contract signature date is 1 September 2026. The contract period runs from 1 December 2026 to 30 November 2031, with renewal described as five 12-month periods and a maximum extent date of 30 November 2036. The award is above the relevant threshold. The published information identifies information technology services as the procurement category; detailed evaluation criteria and supplier eligibility requirements are not stated here.

This award indicates established demand from Cheshire Fire and Rescue Service for an outsourced end-user IT support capability combined with service transformation. A credible future competitor would need to demonstrate the capacity to take over an existing support arrangement, transition users and services into a managed-service model, and provide dependable ongoing operational support. Experience of working with public-sector or similarly complex service environments would help show that the supplier can manage continuity, governance and change together. The route to market is a framework award, so suppliers tracking this buyer should understand the relevant framework arrangements and maintain a proposition that covers both day-to-day end-user support and structured transformation rather than one specialist capability alone.

How relevant is this notice?

Notice Information

Notice Title

Provision of an End-User Support IT Managed Service and Transformation Partner

Notice Description

Cheshire Fire Authority on behalf of Cheshire Fire and Rescue Service (CFRS) is seeking to appoint an end-user support IT Managed Service and Transformation Partner Supplier. Following a review of the current service provision and an appraisal of future delivery options, CFRS has decided to exit BLC for the provision of end-user IT support services and transition to a CFRS IT Managed Service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06de0c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074843-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,020,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Aug 20263 weeks ago
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire Fire Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINSFORD, CHESHIRE
Postcode
CW7 2FQ
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Winsford Over & Verdin
Westminster Constituency
Mid Cheshire

Supplier Information

Number of Suppliers
1
Supplier Name

Goaco Group Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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