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HR & Payroll Cloud Solution

Corporate Officer of the House of Lords

This public procurement record has 1 release in its history.

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07 Aug 2026 at 09:03

UK5 - Transparency Notice
Summary of the contracting process

The Corporate Officers of the House of Lords and House of Commons procured an HR and payroll cloud solution. The requirement is for iTrent human resources and payroll cloud licences, together with software support. The work covers software support services and related software programming and consultancy services. Delivery is across the United Kingdom. The solution is intended to provide the parliamentary authorities with cloud-based HR and payroll capability, supported through the relevant licences and ongoing technical support. This is a public-sector technology services requirement centred on the iTrent platform, rather than a general HR consultancy or a standalone payroll service. Suppliers operating in enterprise HR, payroll software licensing, cloud hosting support, systems integration or software maintenance would recognise the relevant service area.

The procurement is complete and was conducted as a direct award to a single supplier under the Procurement Act 2023, Schedule 5, paragraph 5, because the iTrent platform is protected by exclusive, non-transferable intellectual property rights. The award value is £3,700,000 excluding VAT, or £4,440,000 including VAT. The contract period is 7 November 2026 to 6 November 2029, with two optional 12-month extensions, allowing a maximum end date of 6 November 2031. Optional licences are included within the total value. The procurement consisted of one lot and is recorded as above-threshold services. A future contract-signature milestone was scheduled for 6 October 2026. The award record identifies the outcome as pending.

This procurement indicates demand for a supplier able to provide and support the iTrent HR and payroll cloud platform for major public authorities. The decisive commercial capability is control of, or authorised rights to use, the platform’s relevant intellectual property: the authority’s rationale states that no alternative supplier could modify, host, integrate or maintain iTrent without infringing those rights. A credible competitor for a future requirement would therefore need demonstrable iTrent expertise, licensing authority and the technical capacity to deliver cloud services, integrations, software support and related consultancy at parliamentary scale. Experience maintaining a live HR and payroll environment, managing optional licences and providing dependable long-term support would also be directly relevant. General HR advisory services without iTrent platform capability would not match this requirement.

How relevant is this notice?

Notice Information

Notice Title

HR & Payroll Cloud Solution

Notice Description

Provision of iTrent HR & Payroll Cloud licences and support

Procurement Information

- Single supplier - intellectual property or exclusive rights The justification is under PA23 Schedule 5, paragraph 5 - a direct award is permitted due to exclusive rights especially intellectual property rights. The services is for iTrent licences and support which no alternative supplier can provide due to exclusive and non-transferable IPRs. The authority has carried out an assessment of the market to identify possible alternative providers. However, the assessment has not revealed any alternatives can modify, host, integrate, or maintain the iTrent platform without violating IPR protections.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06de98
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075062-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,700,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20262 weeks ago
Contract Period
7 Nov 2026 - 6 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Corporate Officer of the House of Lords
Additional Buyers

Corporate Officer of the House of Commons

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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