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Microsoft 365, Copilot and Oracle Digital Skills and Adoption Support

City & County of Swansea

This public procurement record has 2 releases in its history.

Award

12 Aug 2026 at 10:26

UK7 - Contract Details Notice
Award

07 Aug 2026 at 10:42

UK5 - Transparency Notice
Summary of the contracting process

City & County of Swansea commissioned digital skills and adoption support for Microsoft 365, Copilot and Oracle. The work focuses on developing the Copilot Agents identified by the council and building staff capability to create and maintain them. It also includes wider Microsoft 365 and Copilot adoption, SharePoint development support, Oracle user support, a Digital Champions Network, and Microsoft 365 training for newly elected councillors after the Welsh local government elections. This is a digital technology support and consultancy service, classified under computer support and consultancy services. Delivery is for Swansea Council in Swansea, Wales, covering the council’s internal users, systems and digital adoption activity.

The procurement is complete and the contract was awarded directly without competition under a below-threshold procedure. BLUE LIGHT LEAVERS LTD was selected as the supplier. The award and contract value is £105,600 excluding VAT, or £126,720 including VAT. The award covers one lot. The contract was signed on 6 August 2026 and runs from 7 August 2026 to 31 July 2027; the awarded service period runs from 11 August 2026 to 31 July 2027. The award was recorded on 7 August 2026. The contract is active. The procurement used a direct award route rather than a competitive tender, so the available information does not set out a comparative evaluation basis.

This requirement demonstrates demand from Swansea Council for practical Microsoft 365, Copilot and Oracle adoption capability rather than software supply alone. A credible competitor for similar work would need experience designing and developing Copilot Agents, enabling internal teams to maintain them, and supporting wider workplace technology adoption. Relevant capability also includes SharePoint development, Oracle user support, structured digital training, and the creation or management of a Digital Champions Network. Suppliers should be able to work with a public-sector organisation and support varied user groups, including staff and elected councillors. The awarded supplier is an SME, indicating that a specialist smaller consultancy can satisfy this type of council-wide digital support requirement.

How relevant is this notice?

Notice Information

Notice Title

Microsoft 365, Copilot and Oracle Digital Skills and Adoption Support

Notice Description

Microsoft 365, Copilot and Oracle adoption support for Swansea Council. The priority is the development of the Copilot Agents the Council has identified, together with the internal capability for staff to build and maintain them. The programme also covers wider Microsoft 365 and Copilot adoption, support for the Council's SharePoint development, Oracle user support, a Digital Champions Network, and Microsoft 365 training for newly elected councillors following the Welsh local government elections

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ded2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076556-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£105,600 £100K-£500K
Contracts Value
£105,600 £100K-£500K

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Aug 20263 weeks ago
Contract Period
7 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
City & County of Swansea
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA1 3SN
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Waterfront
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

BLUE LIGHT LEAVERS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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