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LNER App and Website Development, Support and Maintenance (RM6190)

LONDON NORTH EASTERN RAILWAY LIMITED

This public procurement record has 1 release in its history.

Planning

07 Aug 2026 at 12:56

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

London North Eastern Railway Limited intends to procure website and mobile app development, support and maintenance services. The work covers the retender of LNER’s existing website and mobile application support, maintenance and development contract, including software development, internet services, technical support and related IT consultancy. Delivery will be across the United Kingdom. The buyer is a public undertaking based in York and operates in the utilities sector. The procurement is intended to support LNER’s digital platforms, so it is relevant to suppliers able to provide ongoing application and website services rather than a one-off build. The scope is being shaped through preliminary market engagement before the final procurement strategy, specification and contract requirements are settled.

This procurement is at the planning and preliminary market engagement stage; it is not yet an invitation to tender. LNER expects to use the GCA Open Framework RM6190, Lot 5, and intends to run a further competition. The planned contract is expected to start on 15 January 2027 and run to 31 January 2029, with a possible extension to 31 March 2030. The buyer expects to publish the next notice on 14 September 2026. It has asked suppliers to complete a market-engagement questionnaire by 31 August 2026. The engagement will inform the procurement strategy, scope, specification, delivery model, transition approach, commercial structure and participation requirements. One lot is planned, and the procurement is above the relevant threshold.

The procurement should suit established digital agencies, software development companies and managed service providers with experience supporting public-facing websites and mobile applications over an ongoing contract period. Relevant suppliers are likely to need capability across application development, platform support, maintenance, service continuity, troubleshooting and technical improvement, with the capacity to manage transition from an existing arrangement. Experience of delivering internet-based services and IT support at a public-organisation or similarly visible operational scale would be useful. Suppliers considering participation should assess whether they can access and meet the conditions of GCA Open Framework RM6190 Lot 5, because the planned competition is expected to be run through that framework. The market engagement also welcomes views on delivery models, commercial structures and barriers to participation.

How relevant is this notice?

Notice Information

Notice Title

LNER App and Website Development, Support and Maintenance (RM6190)

Notice Description

LNER is undertaking preliminary market engagement to help inform the procurement strategy, contract scope and specification for for its retender of the LNER Website and Mobile App support, maintenance and development contract LNER intends to utilise the GCA Open Framework RM6190 Lot 5 https://www.gca.gov.uk/agreements/RM6190 for a further competition.

Planning Information

Please respond to the questionnaire located at: https://forms.cloud.microsoft/e/wn6x8nKqXL The purpose of this questionnaire is to understand market capability, delivery models, transition approaches, commercial structures, potential barriers to participation and any factors that may influence supplier interest or ability to bid. Responses will be used to help shape the final procurement approach, tender documentation and contract requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06df12
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075284-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
14 Sep 2026Expired
Award Date
Not specified
Contract Period
15 Jan 2027 - 31 Jan 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO1 6GA
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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