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Pension Print Services

Kent County Council

This public procurement record has 1 release in its history.

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07 Aug 2026 at 13:30

UK7 - Contract Details Notice
Summary of the contracting process

Kent County Council procured secure pension fund print and mailing services for the Kent Pension Fund. The requirement covers routine daily printing, annual and periodic high-volume statutory print cycles, mailing, print-driver and system integration, security and GDPR compliance, scalability, business continuity, and support for the transition to digital services. The work is a service requirement in the printing and related services category, including operational print production and distribution. Delivery is associated with Kent, within the United Kingdom. The buyer is Kent County Council, acting for its pension fund. The requirement is intended for a provider able to manage both regular operational workloads and larger scheduled print and mailing exercises while protecting personal data and maintaining reliable service continuity.

The procurement has been completed following a below-threshold limited competition. It had one completed lot and the contract was awarded to CFH DOCMAIL LTD. The award was made on 7 August 2026, and the contract was signed that day. The contract runs from 1 September 2026 to 31 August 2028, with a gross value of £170,000. The award covers printing and related services. The contracting process used a limited procedure rather than an open competition. Contract performance is measured through ad-hoc turnaround, bulk mailing completion, accuracy, system availability, data breach incidents, customer service response time and reporting accuracy. Some measures are reviewed monthly, including turnaround, system availability, customer service response and reporting accuracy. The contract is active.

This procurement indicates demand from Kent County Council for a specialist print-and-mail provider able to combine secure data handling with dependable production and distribution. Credible competitors would need experience delivering routine print alongside high-volume statutory campaigns, with processes capable of scaling without disrupting service. Strong GDPR and information-security controls are central, as are reliable print-driver and system integrations, business continuity arrangements and support for digital transition. The requirement favours suppliers that can demonstrate accurate output, dependable system availability, timely responses to customer-service needs and disciplined management reporting. Evidence of preventing data breaches and maintaining consistent mailing completion would strengthen a future proposition. Providers should be able to support recurring public-sector pension communications with robust operational controls and measurable service performance.

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Notice Information

Notice Title

Pension Print Services

Notice Description

The Kent Pension Fund requires a secure, reliable, and efficient print and mailing service capable of supporting both daily operational print activity and several high volume statutory print cycles. These requirements cover: 1. Routine Daily Print 2. Annual and Periodic Bulk Print 3. Security and GDPR Compliance 4. Print Driver and System Integration 5. Scalability and Business Continuity 6. Support for Digital Transition

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06df23
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075304-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£170,000 £100K-£500K

Notice Dates

Publication Date
7 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20262 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kent County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

CFH DOCMAIL LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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