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HR Systems

The Office for Legal Complaints

This public procurement record has 1 release in its history.

Tender

10 Aug 2026 at 15:38

UK4 - Tender Notice
Summary of the contracting process

The Office for Legal Complaints is procuring cloud-based human resources and payroll systems, including migration from its current system. This is a public-sector HR technology and implementation services requirement, covering the supply and introduction of a replacement system rather than software development alone. The buyer is based in Birmingham. Delivery is required across England and Wales, so suppliers will need to support a geographically distributed organisation and its workforce. The procurement is presented as one integrated requirement, combining the cloud platform, payroll capability and migration activity. It will suit providers able to deliver a complete HR systems service, including implementation and transition from an existing solution.

The process has reached tender: the buyer invited offers through a below-threshold open competition. The tender submission deadline was 28 August 2026 at 12:00 noon. The estimated value is £108,000 excluding VAT, or £139,000 including VAT. The contract period is from 1 March 2027 to 1 March 2030, with a potential one-year extension to 1 March 2031. There is one lot, and the requirement is evaluated on the best fit against the request for proposal details and use cases. The lot is identified as suitable for small and medium-sized enterprises. The procurement uses an electronic-submission policy marked as not allowed.

This opportunity suits HR technology providers offering cloud-based human resources and payroll platforms, particularly those with a proven migration capability. Suppliers should be able to move data and processes from the Office for Legal Complaints’ current system into the replacement service, while supporting implementation and operational use across England and Wales. Relevant experience includes delivering integrated HR and payroll systems, managing transition from legacy platforms, and demonstrating that the proposed solution fits the buyer’s stated requirements and practical use cases. The single integrated lot favours suppliers able to provide the platform and migration service together, although the requirement is explicitly suitable for SMEs. Providers with adaptable systems and strong implementation expertise are well placed to compete.

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Notice Information

Notice Title

HR Systems

Notice Description

Cloud based HR and Payroll Systems Provision, plus migration from current system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e069
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075845-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212450 - Time accounting or human resources software development services

Notice Value(s)

Tender Value
£108,000 £100K-£500K
Lots Value
£108,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
28 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2027 - 1 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Office for Legal Complaints
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2RA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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