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Bacs Payment System

Tunbridge Wells Borough Council

This public procurement record has 1 release in its history.

Tender

10 Aug 2026 at 16:34

UK4 - Tender Notice
Summary of the contracting process

Tunbridge Wells Borough Council is procuring a new payments platform for Bacs payments and Direct Debits. The system must support paperless Direct Debit sign-up and ongoing Direct Debit management, providing transaction-processing and industry-specific software for the council’s payment operations. The procurement is for software and information systems, with delivery in Tunbridge Wells, Kent. The council is the buying organisation and is seeking a supplier able to provide and implement a platform rather than a standalone payment-processing service. The requirement covers one combined lot, so suppliers should be prepared to address the full platform scope, including Bacs payment functionality, customer sign-up processes and Direct Debit administration.

The process has reached tender: the council invited offers through a below-threshold open competition. Questions could be submitted until 4 September 2026 at 12:00, and bids were due by 11 September 2026 at 12:00. Electronic submission was allowed. The contract period is 2 November 2026 to 1 November 2028, with four optional one-year extensions, giving a maximum end date of 1 November 2032. The gross estimated value is £60,000. Evaluation is based on cost at 40%, quality at 40% and a supplier demonstration at 20%. The requirement is identified as goods, covering software packages, industry-specific software and transaction-processing software.

This opportunity suits software suppliers specialising in payments, direct debit administration, Bacs processing or financial transaction systems. Businesses should be able to provide a platform that supports paperless customer sign-up, manages Direct Debits and handles Bacs payments as an integrated service. The evaluation gives equal importance to cost and quality, with a further assessment through a demonstration, so suppliers need to show both a credible technical solution and how it works in practice. The procurement is explicitly suitable for small and medium-sized enterprises and voluntary, community and social enterprises, making it relevant to smaller technology providers as well as established payment-platform companies. Suppliers should have the capacity to support the council throughout the initial term and potential extensions.

How relevant is this notice?

Notice Information

Notice Title

Bacs Payment System

Notice Description

Tunbridge Wells Borough Council is looking to install a new payments platform which supports Bacs Payments & Direct Debits, Paperless Direct Debit Sign Up and Direct Debit Management. An initial two-year fixed term, and four optional annual extensions thereafter subject to agreement (2 + 1 + 1 + 1 + 1). For more information about this opportunity, please visit the eSourcing portal at: https://www.kentbusinessportal.org.uk/tenders/UK-UK-Tunbridge-Wells:-Software-package-and-information-systems./8F4G8P69ZN To respond to this opportunity, please click here: https://www.kentbusinessportal.org.uk/respond/8F4G8P69ZN

Lot Information

Lot 1

Renewal: An initial two-year fixed term, with the option of four annual extensions (2 + 1 + 1 + 1 + 1).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e091
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075903-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48217000 - Transaction-processing software package

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
£60,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
11 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Nov 2026 - 1 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tunbridge Wells Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TUNBRIDGE WELLS
Postcode
TN1 1RS
Postcode Area
Tonbridge
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
TLJ46 West Kent
Local Authority
Tunbridge Wells
Electoral Ward
Park
Westminster Constituency
Tunbridge Wells

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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