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On-going maintenance Hub & Spoke dispensing registration - BSA 2026/2027

NHS England

This public procurement record has 1 release in its history.

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13 Aug 2026 at 09:01

UK7 - Contract Details Notice
Summary of the contracting process

NHS England procured ongoing maintenance of the Business Services Authority’s Manage Your Service (MYS) portal for hub-and-spoke dispensing registration. The service supports accurate data capture with minimal administration for commissioners, integrated care boards and pharmacy contractors. Its scope includes maintaining the database, updating records of new hub-and-spoke arrangements and producing monthly reports on arrangements across England. This is a digital information-management and software-maintenance requirement with a health-services application. The work concerns the operational data and reporting infrastructure used to record and administer hub-and-spoke pharmacy arrangements nationally, rather than the provision of dispensing services themselves. NHS England is the buying organisation, while NHS BSA is the organisation delivering the requirement.

The procurement is complete and the contract was awarded to NHS BSA. It used a below-threshold direct award without competition. The contract was signed on 12 August 2026 and runs from 12 August 2026 to 31 March 2027. The awarded contract value is £12,000 (including applicable taxes), in a single lot. The award covers information technology software maintenance and health services. NHS BSA is the selected supplier and the contract is active. This outcome shows that NHS England used a direct, non-competitive route for a relatively small, defined maintenance requirement. The procurement concerns one continuing service rather than multiple separately awarded work packages.

For competitors, this procurement demonstrates demand from NHS England for specialist maintenance of a public-sector health data system supporting hub-and-spoke pharmacy arrangements across England. A credible supplier for a future requirement would need practical experience maintaining business-critical software, managing structured registration databases and applying regular updates accurately. It would also need to support recurring reporting, including monthly outputs, while reducing the administrative effort required from commissioners, integrated care boards and pharmacy contractors. Understanding NHS operational processes and the data needs of pharmacy contractors would be important, as would the ability to maintain reliable records when new arrangements are introduced. The requirement suits an established software or health-technology provider able to combine technical support with familiarity with NHS information and reimbursement processes.

How relevant is this notice?

Notice Information

Notice Title

On-going maintenance Hub & Spoke dispensing registration - BSA 2026/2027

Notice Description

To enable accurate capture of data with minimal administration burden to Commissioners, ICBs & pharmacy contractors, we have developed the Business Service Authority's (BSA) existing manage your service (MYS) portal used by the BSA to remunerate and reimburse contractors; the enhancement simplifies any Recording and data-capture process. The database requires regular maintaining; regular updating of new Hub & Spoke arrangements and monthly reporting of hub & spoke arrangements across England.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e32b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077026-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

CPV Codes

72267100 - Maintenance of information technology software

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,000 Under £100K

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Aug 20262 weeks ago
Contract Period
12 Aug 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

NHS BSA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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