Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

HO Premium Mail Services Royal Mail

Home Office

This public procurement record has 2 releases in its history.

Award

13 Aug 2026 at 10:37

UK6 - Contract Award Notice
Award

13 Aug 2026 at 10:08

UK5 - Transparency Notice
Summary of the contracting process

The Home Office procured premium mail services for its sites across the United Kingdom. The requirement covers delivery of inbound mail from customers and their representatives, provision of PO Boxes to route incoming correspondence to the appropriate teams and locations, and collection and despatch of customer-bound letters, notifications and documents. Outbound services include Special Delivery and First Class mail, depending on operational requirements, site or function needs, and customer choice or payment. The service also includes collecting letters for delivery by air mail to international customers. This is a public-sector mail delivery service, classified under CPV 64121100. The buyer is the Home Office, a central government department, and the awarded supplier is Royal Mail Group Limited.

The procurement is complete and the contract was awarded to Royal Mail Group Limited on 13 August 2026 through a direct award. The award value is £6.9 million excluding VAT, or £8.28 million including VAT. The contract period runs from 15 September 2026 to 15 September 2028, with a possible one-year extension to 15 September 2029. The buyer’s stated rationale was that the required service levels had limited competition, and that Royal Mail offered a unique combination of products, including First Class and Special Delivery, in current market conditions. The procedure was evaluated on the basis of single-supplier technical reasons. One lot was awarded, and the award is active.

This outcome indicates demand for an integrated national mail operation supporting a large public body with varied inbound and outbound requirements. Suppliers seeking comparable work would need dependable collection and delivery infrastructure, broad postal product coverage, and the ability to handle First Class, Special Delivery and international air-mail services. The requirement also favours organisations able to provide PO Boxes and route correspondence accurately to different teams and locations. Credibility would depend on operational resilience across multiple Home Office sites, consistent service levels, reliable document handling and the capacity to accommodate different delivery requirements and customer-paid services. Experience delivering regulated, high-volume or operationally sensitive mail services for public-sector or similarly distributed organisations would strengthen a competing offer.

How relevant is this notice?

Notice Information

Notice Title

HO Premium Mail Services Royal Mail

Notice Description

1. Delivery to various HO sites of inbound mail from customers and their representatives. 2. Provision of PO Boxes to facilitate streaming of inbound mail to appropriate teams/locations. 3. Collection and despatch from various HO locations, of customer bound letters, notifications and documents via Special Delivery, First Class- dependent on the operational requirements/need of each HO site/function, and customer choice/payment. 4. Collection of letters for delivery by Air Mail to International customers.

Procurement Information

We discussed at length with the framework manager our intention to DA given the lack of competition for the service levels required, our rationale based on current market conditions and that Royal Mail indeed hold a unique position due to their vast product choice from 1st class and special delivery

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e349
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077097-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64121100 - Mail delivery services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£6,900,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Aug 20262 weeks ago
Contract Period
15 Sep 2026 - 15 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Royal Mail Group Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...