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Award

13 Aug 2026 at 10:55

Summary of the contracting process

Liverpool Heart and Chest Hospital NHS Foundation Trust procured ambient voice technology services. The requirement is classified as voice recognition software development services, covering the development and provision of technology that captures and processes spoken language. It is a services procurement for the Trust, with delivery across the United Kingdom. The buyer is based in Liverpool. The selected supplier, Eastern Academic Health Science Network, is based in Cambridge and is an SME. This opportunity is relevant to businesses developing voice-recognition software, ambient voice technology or related digital services for public healthcare organisations. It may also suit specialist technology providers able to support an NHS trust with implementation and service delivery across a UK-wide operating environment.

The procurement is complete and has been awarded under a below-threshold procedure. One lot was awarded to Eastern Academic Health Science Network. The award is active and the award date was 11 August 2026. The contract was signed on 11 August 2026 and runs from 11 August 2026 to 31 March 2027. Its value is £16,901.57 excluding VAT, or £20,281.88 including VAT. The contract is below the applicable threshold. The selected supplier is responsible for the ambient voice technology services and voice recognition software development services associated with the awarded lot. The procurement was evaluated through the buyer’s below-threshold process; the published information does not set out separate evaluation weightings or criteria.

This procurement provides a clear signal of demand from Liverpool Heart and Chest Hospital NHS Foundation Trust for ambient voice technology and voice recognition software development. A competitor considering future work with this buyer would need a practical capability to develop, configure or support voice-recognition technology, together with the capacity to deliver a focused digital service for an NHS organisation. The award to an academic health science network that is classified as an SME shows that the requirement can be met by a specialist organisation rather than only a large technology integrator. Suppliers should therefore be able to present a credible technical solution, reliable delivery arrangements and relevant capability in healthcare-focused digital innovation.

How relevant is this notice?

Notice Title

Ambient Voice Technology

Notice Description

Ambient Voice Technology services

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e359
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077112-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212314 - Voice recognition software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,901 Under £100K

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20262 weeks ago
Contract Period
11 Aug 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL HEART AND CHEST HOSPITAL NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L14 3PE
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Broadgreen
Westminster Constituency
Liverpool West Derby

Supplier Information

Number of Suppliers
1
Supplier Name

EASTERN ACADEMIC HEALTH SCIENCE NETWORK

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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