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Award

13 Aug 2026 at 15:43

Summary of the contracting process

Surrey and Borders Partnership NHS Foundation Trust procured enhanced SolarWinds network support and maintenance. This is an IT services requirement covering software, internet and network support, focused on maintaining and supporting the Trust’s SolarWinds environment. The buyer is based at Mole Business Park in Leatherhead, Surrey. The work is relevant to suppliers providing specialist SolarWinds support, network monitoring, systems maintenance and associated technical services. It is a service rather than a goods supply or construction project, and the requirement concerns ongoing operational support for the Trust’s network infrastructure. The procurement was arranged as a single requirement for the Trust, rather than being divided into multiple separately described service areas or lots.

The procurement is complete and was awarded through a direct procedure below the threshold, without competition. The contract was signed on 11 August 2026 and awarded to LOOP1 UK LIMITED. The contract runs from 1 September 2026 to 31 August 2027. Its value is £21,448.35 excluding VAT, or £25,738.02 including VAT. The award covers the single SolarWinds network maintenance requirement. The evaluation outcome was a direct selection rather than a competitive comparison of bids. The awarded contract is active, and the tender itself has reached completion. This outcome shows the Trust used a below-threshold route to appoint an IT support supplier for the defined one-year service period.

This requirement is most relevant to suppliers with demonstrable expertise in SolarWinds environments, network monitoring and enhanced technical support. A credible competitor would need to maintain network-management software reliably, diagnose faults, provide timely operational assistance and support the customer’s existing infrastructure rather than deliver a standalone technology installation. Experience of delivering managed IT or network maintenance services to NHS or other public-sector organisations would strengthen a supplier’s position, particularly where it can evidence service continuity, responsive incident handling and suitably qualified technical staff. The appointed supplier is an SME, indicating that specialist smaller providers can deliver this type of focused support. Suppliers should track this buyer’s recurring need for SolarWinds maintenance and build evidence around this specific service.

How relevant is this notice?

Notice Title

Solarwinds Network Maintenance

Notice Description

Provision of Solarwinds Enhanced Network Support & Maintenance

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e3d8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077351-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£21,448 Under £100K

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20262 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Surrey and Borders Partnership NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 7AD
Postcode Area
Kingston upon Thames
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified

Local Authority
Mole Valley
Electoral Ward
Leatherhead North
Westminster Constituency
Epsom and Ewell

Supplier Information

Number of Suppliers
1
Supplier Name

LOOP1 UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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