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Iken Case Management

Middlesbrough Council

This public procurement record has 1 release in its history.

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13 Aug 2026 at 15:48

UK7 - Contract Details Notice
Summary of the contracting process

Middlesbrough Council procured cloud-based legal case management and time-recording software, together with associated services. The requirement is an IT services package covering software provision, support and related technology services for the council’s legal casework and time-recording activities. The named public-sector buyer is Middlesbrough Council. The awarded service is associated with delivery in the Middlesbrough area. This is a single service requirement rather than a multi-lot programme, and it is categorised as IT services involving consulting, software development, internet and support. The procurement is therefore relevant to software providers, legal technology businesses and IT service companies able to supply and support cloud case-management systems for a local authority.

This procurement has been awarded and the tender is complete. Middlesbrough Council used a direct award below the applicable threshold, without competition. The contract was signed on 20 July 2026 and runs from 26 July 2026 to 25 July 2027, with a stated maximum extent to 26 July 2027. It includes one 12-month renewal option. The contract was awarded to IKEN BUSINESS LTD. Its value is £112,420 excluding VAT and £134,904 including VAT. The contract is active. The published procurement records identify one completed lot and one active award. The route used means there was no competitive tendering for this award, and the available information does not set out a scored evaluation basis.

This award shows established demand from Middlesbrough Council for a specialist cloud legal case-management and time-recording service, supported by associated IT services. Businesses best placed for a comparable requirement would have a proven legal technology platform, reliable cloud delivery and the ability to support council legal teams throughout the contract. Relevant capability includes managing legal case records, recording time accurately, maintaining secure and dependable access, and providing responsive software support and related services. Competitors should be able to demonstrate experience delivering an integrated case-management and time-recording solution for a public-sector organisation, with sufficient operational capacity to maintain the service and support users. This is a focused opportunity for legal software suppliers and specialist IT providers rather than general-purpose technology contractors.

How relevant is this notice?

Notice Information

Notice Title

Iken Case Management

Notice Description

Supply of Iken Cloud Legal Case Management and Time Recording and associated services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e3da
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077354-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£112,420 £100K-£500K

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jul 20261 months ago
Contract Period
26 Jul 2026 - 25 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Middlesbrough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS1 9FT
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
Not specified
Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

IKEN BUSINESS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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