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Voice calling with MS Teams (SIP Service)

ORBIT GROUP LIMITED

This public procurement record has 1 release in its history.

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13 Aug 2026 at 17:28

UK7 - Contract Details Notice
Summary of the contracting process

Orbit Group Limited bought a telecommunications service providing voice calling through Microsoft Teams Direct Routing using SIP. The service supports back-office staff across all of Orbit’s office locations in the United Kingdom. The requirement covers the delivery of business voice connectivity rather than general IT support or equipment supply. Orbit Group Limited is the buying organisation and the procurement was for services. The contract is centred on integrating voice calling with Microsoft Teams across a geographically distributed office estate, so relevant suppliers are those able to provide and manage SIP-based voice services alongside Teams connectivity for office-based users. The requirement was treated as a single service package covering the UK-wide office network.

The procurement is complete and the contract is active. Orbit used a below-threshold limited competition and obtained three quotes. BT Group PLC was awarded the contract for the single lot. The contract was signed on 31 July 2026, runs from 8 August 2026 to 7 August 2029, and includes a two-year break clause. Its value is £61,253.50 excluding VAT, or £73,504.20 including VAT. The evaluation basis is reflected in the limited-competition route rather than a published open tender procedure. This outcome confirms that Orbit selected BT for the Microsoft Teams Direct Routing SIP service across its United Kingdom office locations. The procurement was below the applicable threshold.

This award is relevant to telecommunications providers, managed communications businesses and systems integrators with practical capability in SIP voice services, Microsoft Teams Direct Routing and business telephony. A credible competitor would need to support voice calling for back-office users across multiple office locations, manage a UK-wide service footprint and integrate reliably with an organisation’s Microsoft Teams environment. Service management, resilience, fault handling and the ability to operate a business voice service at multi-site scale would be important commercial strengths. Orbit used a limited competition and sought three quotes, showing that comparable suppliers may need a clear route to the buyer and a concise, competitive service proposal. The requirement provides a specific benchmark for the type of Teams-integrated telecommunications service Orbit purchases.

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Notice Information

Notice Title

Voice calling with MS Teams (SIP Service)

Notice Description

This is to supply voice calling via MS teams Direct Routing to our back office staff at all office locations via SIP. Obtained 3 quotes. (contract includes a 2-year break clause)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e404
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077427-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£61,253 Under £100K

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20263 weeks ago
Contract Period
8 Aug 2026 - 7 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Supplier Information

Number of Suppliers
1
Supplier Name

BT GROUP PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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