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Citrix Netscaler VPX & Gateway Renewal

Cumberland Council

This public procurement record has 1 release in its history.

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14 Aug 2026 at 15:14

UK7 - Contract Details Notice
Summary of the contracting process

Cumberland Council procured a renewal of its Citrix NetScaler VPX and Gateway arrangements. The requirement is a technology services contract supporting software and information systems, including the continued use, maintenance or support of Citrix NetScaler VPX and Gateway products. It is primarily an IT services and software support requirement rather than a construction or physical supply contract. The buying organisation is Cumberland Council, based in Carlisle. Delivery is associated with Cumbria and the wider United Kingdom. The scope is focused on renewing an existing council technology capability, so suppliers specialising in secure application delivery, network gateway platforms, software licensing and related technical support are the most relevant comparison group.

The procurement has been awarded and the tender is complete. A single requirement was awarded to PHOENIX SOFTWARE LIMITED, with the award recorded as active. The contract was signed on 16 July 2026 and runs from 16 August 2026 to 15 August 2028. Its value is £41,652.68 excluding VAT, or £49,983.22 including VAT. The procurement was below the applicable threshold, with the procurement method recorded as unknown. The contract is active. The requirement was handled as a single lot, and the published award covers software package and information systems together with IT consulting, software development, internet and support services. The recorded title is Citrix NetScaler VPX & Gateway Renewal.

This award shows a defined public-sector requirement for renewing and supporting Citrix NetScaler VPX and Gateway technology within a local authority environment. Suppliers well placed for comparable work would have practical expertise in Citrix NetScaler platforms, gateway and application-delivery services, software renewal management, technical support and the associated information-systems environment. Credibility would come from demonstrating successful delivery of secure, business-critical network or access platforms for organisations with operational continuity requirements. IT consultancies, software resellers, managed-service providers and specialist infrastructure support businesses may find the requirement commercially relevant, particularly where they can combine product knowledge with responsive support and renewal administration. The award also identifies a below-threshold route used by this buyer for a focused technology requirement.

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Notice Information

Notice Title

Citrix Netscaler VPX & Gateway Renewal

Notice Description

Citrix Netscaler VPX and Gateway Renewal contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e4d8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077771-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,652 Under £100K

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Jul 20261 months ago
Contract Period
16 Aug 2026 - 15 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cumberland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
Not specified
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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