This public procurement record has 1 release in its history.

Award

14 Aug 2026 at 20:01

Summary of the contracting process

Greater Manchester Combined Authority procured a customer relationship management (CRM) system for its fostering service. The system is intended to store information, track enquiries through to approval and manage the recruitment process. This is an IT services requirement covering software development, implementation, support and related consulting. Delivery spans the UK, including England, Wales, Scotland and Northern Ireland. The public-sector buyer is Greater Manchester Combined Authority, based in Manchester. The requirement is relevant to suppliers providing CRM platforms or tailored case-management systems, particularly those able to support enquiry management, approval workflows, recruitment administration and secure information handling for a public authority’s fostering operations.

The procurement is complete and has resulted in an award to Constellia Public Limited, based in London. The contract was signed on 9 July 2026 and is active, with a value of £50,943.59. The route was a below-threshold limited procedure without prior publication of a call for competition, using a direct award. The procurement was evaluated on price. One bid was recorded. The single lot was described as a below-threshold direct award and is marked cancelled, while the associated award and contract are active. The process rationale was that the procurement fell below the applicable threshold and outside the scope of the relevant directive.

This procurement demonstrates demand from Greater Manchester Combined Authority for a focused CRM and recruitment-management capability rather than a broad technology transformation. A credible future competitor would need a system that can maintain structured customer and applicant information, log and progress enquiries, support approval stages and manage recruitment workflows in one environment. Suppliers should be able to explain how their platform can be configured for fostering services and public-sector governance, with dependable support and implementation capability across a UK-wide operating context. The requirement was met through a direct award and attracted one bid, indicating that demonstrable fit, clear pricing and confidence in delivery may be important when this buyer next considers a comparable system.

How relevant is this notice?

Notice Title

GMCA 1745 Foster for Greater Manchester

Notice Description

Customer Relationship Management (CRM) System used to store information, track enquiries through to approval and manage the recruitment process.

Procurement Information

Below threshold procurement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e51e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077892-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,943 Under £100K

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jul 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Postcode Area
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Constellia Public Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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