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AWS Enterprise Support Services

NORTHERN GAS NETWORKS LIMITED

This public procurement record has 2 releases in its history.

Award

19 Aug 2026 at 14:45

UK6 - Contract Award Notice
Award

19 Aug 2026 at 14:05

UK5 - Transparency Notice
Summary of the contracting process

Northern Gas Networks Limited procured AWS Enterprise Support services for its existing Amazon Web Services cloud environment. The requirement covers support for AWS-hosted infrastructure, systems and services, including associated support arrangements. It is limited to AWS Enterprise Support and does not include wider AWS consumption arrangements. This is a specialist cloud and systems support service, classified under CPV 72253200. The work supports infrastructure and services used in the North East and Yorkshire and the Humber. Northern Gas Networks Limited is a private utility based in Leeds and is the buying organisation. The requirement concerns an established AWS environment rather than the design, migration or general operation of a new cloud platform.

The procurement is complete and was awarded on 19 August 2026 to Amazon EU Sarl, UK Branch. The award is for one lot and has a value of £414,000 excluding VAT, or £496,800 including VAT. The contract period runs from 1 September 2026 to 31 August 2029, with signature scheduled by 31 August 2026. Northern Gas Networks used a direct award because AWS Enterprise Support is a proprietary service available directly from Amazon Web Services. The stated rationale is that competition is absent for technical reasons and because the required intellectual property and exclusive rights are held by the provider. The procurement was above threshold and subject to the utilities regime.

This award demonstrates demand from a UK utility for enterprise-level support tied to a live AWS environment, with a substantial multi-year requirement. The selected supplier is the AWS provider itself, because the buyer required AWS Enterprise Support rather than support from a third-party partner or reseller. A competitor would therefore need a direct relationship with AWS, authority to provide its proprietary enterprise support service, and the technical capability to support AWS-hosted infrastructure, systems and services at utility scale. Firms offering AWS consultancy, managed services or resale alone would not match this defined requirement. The opportunity is most relevant to AWS or organisations with equivalent exclusive-provider rights and enterprise support capability.

How relevant is this notice?

Notice Information

Notice Title

AWS Enterprise Support Services

Notice Description

Northern Gas Networks Limited has awarded a contract for the provision of AWS Enterprise Support services in support of its existing Amazon Web Services (AWS) cloud environment. The services provide access to AWS Enterprise Support capabilities for AWS-hosted infrastructure, systems and services utilised by Northern Gas Networks. The contract relates solely to AWS Enterprise Support services and associated support arrangements for the existing AWS environment.

Procurement Information

Northern Gas Networks Limited requires the provision of AWS Enterprise Support services for its existing Amazon Web Services (AWS) cloud environment. AWS Enterprise Support is a proprietary support service provided directly by Amazon Web Services and is available only from AWS in relation to AWS-hosted services and infrastructure. Whilst third-party AWS support partners and resellers operate within the wider market, those organisations act as intermediaries and cannot provide AWS Enterprise Support directly. The requirement is specifically for AWS Enterprise Support and associated support services in relation to the existing AWS environment. The direct award is therefore justified on the basis that competition is absent for technical reasons and because the required services can only be supplied by the provider holding the relevant intellectual property and exclusive rights. The contract relates solely to AWS Enterprise Support services and does not include wider AWS consumption arrangements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e7b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079066-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253200 - Systems support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£414,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN GAS NETWORKS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLTON LEEDS
Postcode
LS15 8TU
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Supplier Information

Number of Suppliers
1
Supplier Name

AMAZON EU SARL, UK BRANCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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