Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Consultancy Support for the Digital First Contact Programme

Financial Conduct Authority

This public procurement record has 1 release in its history.

Award

19 Aug 2026 at 16:13

UK7 - Contract Details Notice
Summary of the contracting process

The Financial Conduct Authority procured programme management consultancy services to support its Digital First Contact programme. The requirement is classified as business and management consultancy services (CPV 79410000). The work is delivered in the United Kingdom and concerns support for the programme’s management and delivery. This is a professional services opportunity for consultancies that can provide programme management support in a regulated public-sector environment. The buyer is the Financial Conduct Authority, a central government public authority based in London. The procurement is focused on one defined consultancy requirement rather than a wider portfolio of services or multiple operational delivery lots.

The procurement is complete and has been awarded through a direct procedure below the threshold, without competition. MyProteus Limited was selected as the supplier. The contract was signed on 3 August 2026 and runs from 10 August 2026 to 31 December 2026. Its value is £133,000 excluding VAT, or £159,600 including VAT. The contract is active. The procurement comprised one lot, covering the Digital First Contact programme management consultancy requirement. The published outcome identifies the supplier and the awarded contract, but does not set out a scored evaluation basis or competitive tender process. The arrangement is therefore a completed, single-supplier procurement rather than an open market competition.

This procurement indicates demand from the Financial Conduct Authority for specialist programme management consultancy supporting a digital customer-contact programme. A credible future competitor would need to demonstrate practical programme management capability, business and management consultancy experience, and the ability to support delivery within a central government regulator. Relevant evidence would include comparable digital transformation or first-contact programme work, clear governance and reporting methods, and experience working with public-sector stakeholders. The selected supplier is an SME, showing that the requirement was suitable for a focused consultancy rather than necessarily a large systems integrator. Businesses with this combination of programme delivery and regulated-environment experience would be well placed when the requirement returns to market.

How relevant is this notice?

Notice Information

Notice Title

Consultancy Support for the Digital First Contact Programme

Notice Description

The provision of Programme Management Services for the Digital First Contact programme.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e7f6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079161-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£133,000 £100K-£500K

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Aug 20263 weeks ago
Contract Period
10 Aug 2026 - 31 Dec 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

MyProteus Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...