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Virtual Environment Rehabilitation Assistant (VERA) support

The Walton Centre NHS Foundation Trust

This public procurement record has 1 release in its history.

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20 Aug 2026 at 15:27

UK7 - Contract Details Notice
Summary of the contracting process

The Walton Centre NHS Foundation Trust commissioned Virtual Environment Rehabilitation Assistant (VERA) innovation, including technology development and ongoing support. The requirement concerns a virtual-environment rehabilitation assistant rather than a general technology service, with the associated procurement classification covering licence management software. The buyer is The Walton Centre NHS Foundation Trust, based at Lower Lane, Fazakerley, Liverpool. The work supports the Trust’s rehabilitation activities and combines software-related provision with development and technical support for the VERA solution. This is relevant to suppliers providing virtual-reality or virtual-environment rehabilitation technology, software licensing and support, or development services for technology used in clinical rehabilitation settings. The requirement was treated as a goods procurement, although its description also includes development and support activity.

The procurement has been completed and awarded to Citrus Suite Ltd, an SME based in Liverpool. It used a direct award below the applicable threshold without competition, with one completed lot. The award is active and the contract is active. The contract was signed on 31 March 2026 and runs from 1 April 2026 to 31 March 2027. Its value is £12,000 excluding VAT and £14,400 including VAT. The published award data identifies licence management software as the awarded item. The available procurement information does not set out a competitive evaluation exercise or weighted award criteria, consistent with the direct, below-threshold route. The selected supplier is Citrus Suite Ltd.

This procurement demonstrates a defined NHS requirement for a virtual-environment rehabilitation assistant supported by software licensing, technology development and technical support. Suppliers assessing future opportunities with The Walton Centre would need credible capability across these linked activities rather than offering a standalone software product or generic IT support service. Relevant evidence would include delivering or maintaining virtual-environment or rehabilitation technology, managing associated software licences, developing technology to meet clinical-service needs, and providing dependable support throughout operational use. A supplier would also need to understand the practical demands of deploying technology in an NHS rehabilitation setting and show that it can support a specialist solution for a public-sector healthcare organisation. Citrus Suite Ltd’s selection indicates that an SME can provide the required combination of specialist technology and support capability.

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Notice Information

Notice Title

Virtual Environment Rehabilitation Assistant (VERA) support

Notice Description

Virtual Environment Rehabilitation Assistant (VERA) innovation - technology development and support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e8da
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079563-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48218000 - License management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,000 Under £100K

Notice Dates

Publication Date
20 Aug 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20264 months ago
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Walton Centre NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
FRZAKERLEY
Postcode
L9 7LJ
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Fazakerley West
Westminster Constituency
Liverpool Walton

Supplier Information

Number of Suppliers
1
Supplier Name

Citrus Suite Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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