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Provision of Outsourced Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust

Barking, Havering and Redbridge University Hospitals NHS Trust

This public procurement record has 2 releases in its history.

Award

21 Aug 2026 at 13:17

UK6 - Contract Award Notice
Award

21 Aug 2026 at 13:15

UK5 - Transparency Notice
Summary of the contracting process

Barking, Havering and Redbridge University Hospitals NHS Trust is procuring outsourced adult chronic pain management services for around 400 NHS patients waiting for treatment. The service is intended to reduce referral-to-treatment waiting times by providing eligible patients with assessment and clinically appropriate treatment. The provider receives referrals, delivers new outpatient Consultant Pain Medicine assessments, follow-up appointments and treatment within its agreed scope, and returns patients to the Trust when treatment cannot be completed or falls outside its capability. It must provide timely clinical correspondence and outcomes after each patient contact. Patient information, clinical records and correspondence must be managed securely, with prompt discharge summaries covering diagnosis, investigations, treatment, ongoing management and further actions. Delivery is local to the Trust’s patient population through Nuffield Health (The Holly Hospital).

The procurement is complete and the Trust has selected Nuffield Health (The Holly Hospital) through a Provider Selection Regime Direct Award Process C. The award date was 14 August 2026, with an intention-to-award standstill ending at 23:59 on 2 September 2026; the planned contract period is 3 September 2026 to 31 March 2027. The awarded value is £285,000 including applicable taxes. There is one completed lot covering the full service. The direct award rationale cites Nuffield Health as the incumbent, its high-quality and integrated service, value for money, local accessibility, and the disruption that provider change or mobilisation could cause to patients. The award is for services under the light-touch Provider Selection Regime, rather than the Public Contracts Regulations 2015 or Procurement Act 2023.

This outcome identifies a recurring NHS requirement for an established pain services provider able to manage complete adult chronic pain pathways, including Consultant Pain Medicine assessments, follow-up care and clinically appropriate treatment. A credible future competitor would need clinical capability to assess and treat patients safely, manage referrals from an NHS Trust, recognise when a case falls outside its scope, and transfer patients back appropriately. Strong integration with existing care pathways, local delivery and continuity of treatment are important commercial factors. The service also requires secure handling of patient information and clinical records, reliable correspondence after every patient contact, and discharge summaries containing clinically useful outcomes and recommendations. Providers with demonstrable quality, operational capacity and experience reducing waiting times would be well placed.

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Notice Information

Notice Title

Provision of Outsourced Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust

Notice Description

Provider Selection Regime (PSR) Direct Award Process C for Provision of Outsourcing Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust (BHRUT). The contract is for the complete Chronic Pain Services for Adults for approximately 400 patients currently awaiting treatment. The purpose of the service is to support the reduction of Referral to Treatment (RTT) waiting times by offering eligible patients the choice to receive their assessment and any clinically appropriate treatment. This award is being made under Provider Selection Regime Direct Award C to Nuffield Health (The Holly Hospital). The appropriate lifetime value of the contract is PS285,000 will be provisioned from 03/09/2026 till 31/03/2027. The Provider accept referrals from the Trust for eligible RTT patients; Offer new outpatient Consultant Pain Medicine assessments; Deliver clinically appropriate follow-up appointments and treatment required to complete the patient's pathway, where this falls within the Provider's agreed scope of service; Return patients to the Trust where treatment cannot be completed or where the patient's clinical needs fall outside the Provider's agreed capability; Provide timely clinical correspondence and outcome information to the Trust following each patient contact. The provider ensures that all patient information, clinical records and correspondence are managed securely and that discharge summaries are sent promptly to the referring clinician, detailing diagnosis, investigations undertaken, treatment provided, ongoing management recommendations and any further actions required. Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility * Provider change, or mobilisation will cause disruption for patients to be transferred, and impact their treatment * All five PSR Key Criteria have been evaluated and documented internally. This procurement falls outside the scope of application of the regulations - Public Contracts Regulations 2015/Procurement Act 2023. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has not yet formally been awarded. This notice serves as an intention to award under the PSR. The publication of this notice marks the start of the standstill period and closes 23:59 Tuesday 02/09/2026. Representations by providers must be made to the relevant authority by 02/09/2026. Any written representations should be made to - dangkhoa.nguyen@nhs.net. Supplier Legal Name: Nuffield Health * Company Registration Number: 00576970* Registered Office Address: Epsom Gateway, Ashley Avenue, Epsom, Surrey, KT18 5AL

Procurement Information

Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility. * Provider change, or mobilisation will cause disruption for patients to be transferred and impact their treatment. * All five PSR Key Criteria have been evaluated and documented internally.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e99c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079920-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£285,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20261 weeks ago
Contract Period
3 Sep 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Barking, Havering and Redbridge University Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM7 0AG
Postcode Area
Romford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified
Local Authority
Havering
Electoral Ward
Rush Green & Crowlands
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

Nuffield Health (The Holly Hospital)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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