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Supported Accommodation Services - Heaney Hub / Warwick Road

The Royal Borough of Kensington and Chelsea

This public procurement record has 1 release in its history.

Planning

21 Aug 2026 at 16:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Borough of Kensington and Chelsea intends to commission supported accommodation services for 107 homeless individuals with complex needs across 11 properties in Kensington and Chelsea, London. The sites are on Warwick Road, Thorndike Close, Gunter Grove, Finborough Road, West Cromwell Road, Eardley Crescent, Elsham Road, Cambridge Gardens, Lancaster Road and Basing Street. The service will provide a safe, supportive and nurturing environment, helping residents develop the psychological and social resources needed for independent living. Support hours will be allocated flexibly according to individual needs. The planned model is trauma-informed, psychologically informed, strengths-based and co-produced, using a Supportive Relational Model. The procurement covers health and social work, social care and related community services.

This is a preliminary market consultation at the planning stage; it is not an invitation to tender. The Council expects providers to respond to a Preliminary Market Engagement Questionnaire by 25 September 2026, with any further information requests or meetings with suitable respondents proposed for October and November 2026. A tender notice is anticipated in April 2027. The proposed contract is expected to run from 1 April 2028 to 31 March 2033, with a possible extension to 31 March 2037. The estimated gross value is £6.5 million. The service is being developed as an above-threshold light-touch services procurement, planned as one lot, with delivery across the listed London accommodation sites.

This will suit established supported housing providers with experience of working with homeless people who have complex needs. Relevant preparation should include demonstrating the ability to operate accommodation-based support across 107 units, manage flexible support hours and promote progression towards independent living. The Council is looking for providers able to deliver trauma-informed and psychologically informed practice, alongside strengths-based and co-produced support. A strong understanding of the Supportive Relational Model and psychosocial approaches would be relevant, as would the ability to create safe, nurturing environments for vulnerable residents. Organisations should be prepared to explain their service model, staffing approach, experience, quality assurance and ability to support residents through change. The market consultation is intended to gather this provider expertise before the later tender process.

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Notice Information

Notice Title

Supported Accommodation Services - Heaney Hub / Warwick Road

Notice Description

The Royal Borough of Kensington and Chelsea (RBKC) is undertaking preliminary market consultation in relation to the delivery of supported accommodation services for homeless individuals with complex needs for 107 units at: *34-38 Warwick Road London SW5 9UB (24) *35-44 Thorndike Close London SW10 0ST (10) *41 Gunter Grove, London, SW10 0UN (5) *89 Finborough Road London SW10 9DU (6) *60 West Cromwell Road London SW5 9QS (7) *16 Eardley Crescent London SW5 9JZ (8) *23 Elsham Road London W14 8HB (11) *49 Cambridge Gardens, W10 5UA (9) *57 Cambridge Gardens, W10 6JD (9) *132 Lancaster Road, W11 1QS (7) *Heaney Lodge, 7-9 Basing Street, W11 1EX (11) This initiative aims to provide a safe, supportive, and nurturing environment for some of the most vulnerable members of our community. We are seeking expressions of interest and input from experienced supported housing providers who can deliver a trauma-informed and psychologically informed service. It is proposed service delivery will be based on a 'Supportive Relational Model' based on a psychosocial system which supports clients in developing their psychological and social resources to cope with problems they face. This principle has also fostered strengths-based, psychologically informed environment, trauma-informed and co-produced approach, which will deliver the aspirations of its clients, enabling them to achieve their potential for independent living through a time of continued change - which will bring with it challenges and opportunities. The support hours are allocated to clients flexibly depending upon their support needs. Please refer to further information detailed in the appended Preliminary Market Engagement Questionnaire. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./9B625J7NMC To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/9B625J7NMC

Planning Information

Providers are required to submit responses to the enclosed Preliminary Market Engagement Questionnaire by the Engagement Deadline (25/09/2026). These should be submitted via the messaging facility on the Council's e-sourcing platform - Delta. If the Authority wishes to request for further information / conduct meetings with suitable responders, it is proposed these will be undertaken over October/November 2026. It is anticipated the Tender Notice will be published in April 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e9e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080060-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£6,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20265 days ago
Submission Deadline
Not specified
Future Notice Date
25 Sep 20265 weeks to go
Award Date
Not specified
Contract Period
1 Apr 2028 - 31 Mar 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Royal Borough of Kensington and Chelsea
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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