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Drug and Alcohol Treatment and Recovery Improvement Contract

Norfolk County Council

This public procurement record has 1 release in its history.

Award

24 Aug 2026 at 12:36

Award Notice
Summary of the contracting process

Norfolk County Council procured an integrated drug and alcohol treatment and recovery service for adults aged 18 and over in Norfolk. The service supports people experiencing drug and alcohol dependency and aims to build community resilience. It is outcome-based and recovery-focused, with emphasis on prevention, early intervention, innovation and evidence-based practice. The provider is responsible for a comprehensive range of services addressing adults’ drug and alcohol-related needs, including flexible programmes and interventions across all service modalities in each locality. The work is classed as community health services and is delivered across Norfolk. It also supports individuals’ families and is intended to improve outcomes through coordinated treatment, recovery and prevention activity.

The procurement is complete and the contract was awarded to Change Grow Live Services Limited. The award followed Norfolk County Council’s Provider Selection Regime Direct Award Process C, using a limited procedure without prior publication of a competition notice. The council assessed the existing provider’s performance, financial performance and proposed method statements, and concluded that the direct-award tests were met. The contract was signed on 19 August 2026 for £70,991,740 including the whole 10-year term; the stated value excludes annual increases. It ends on 31 March 2032, with options for a two-year extension followed by a further two-year extension. Evaluation was based entirely on quality, with no price weighting.

This award indicates sustained public-sector demand for integrated adult drug and alcohol treatment and recovery services at county scale. Suppliers considering a future requirement from Norfolk County Council would need the capability to deliver comprehensive, evidence-based interventions across every locality, covering different treatment modalities and the needs of adults, individuals and families. A credible provider would need a strong prevention and early-intervention offer, a recovery-focused operating model, and the ability to build community resilience. The assessment also shows the importance of demonstrating outcomes, innovation and good practice through clear, detailed method statements. Strong operational delivery, financial performance, KPI management and experience of meeting material service requirements would be important.

How relevant is this notice?

Notice Information

Notice Title

Drug and Alcohol Treatment and Recovery Improvement Contract

Notice Description

Norfolk County Council has procured an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families. The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.

Lot Information

Lot 1

This is an award notice in accordance with the Health Care Services ( Provider Selection Regime) 2023. There are no specific notices for the Provider Selection Regime and hence the Council are using an award notice for another regime. Norfolk County Council has procured an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families. The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality. Additional information: The values in this notice are for the whole 10 year term and do not include any annual increases as per the terms and conditions for this contract.

Options: The contract ends on 31 March 2032 and the Council has the right to extend by 2 years and then a further 2 years.

Procurement Information

This is a procurement under the Health Care Services (Provider Selection Regime) Regulations 2023 Direct Award Process C.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ea6d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080308-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£70,991,740 £10M-£100M

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

Change Grow Live Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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