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Procurment of a Managed Security Operations Centre Service

POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

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24 Aug 2026 at 15:13

UK7 - Contract Details Notice
Summary of the contracting process

Poplar Housing and Regeneration Community Association Limited (Poplar HARCA) procured a managed security operations centre service for its technology infrastructure. The requirement covers continuous monitoring and remediation of security incidents across approximately 550 endpoints and the organisation’s Microsoft 365 environment. This is an outsourced cyber-security operations service, involving the detection, investigation and response to incidents rather than a one-off software supply. The activity is for Poplar HARCA’s infrastructure in London. The associated classification is CPV 72212730, security software development services, although the stated requirement is principally an ongoing managed security monitoring and incident-remediation service. The procurement contains a single requirement, covering the full managed security operations centre service rather than separate geographic or technical lots.

The procurement has been completed and awarded following a below-threshold limited competition. The single lot was awarded to Protech Communications Limited, an SME, and the contract is active. The gross awarded contract value is £137,856 including tax, in GBP. The contract was signed on 30 July 2026 and runs from 30 July 2026 to 30 July 2027. The terms include one discretionary one-year extension, allowing the contract to run to 30 July 2028 if exercised by Poplar HARCA. The procurement was for services and was handled through a limited procedure. No award criteria or detailed scoring basis is recorded in the procurement information. The contract is below the applicable threshold.

This requirement indicates demand from a housing association for a managed cyber-security service that can provide genuinely continuous operational coverage, not just periodic consultancy or tool deployment. Competitors targeting similar future work would need to monitor and investigate security events across a sizeable distributed endpoint estate and Microsoft 365, with the people, processes and technology to respond to incidents and carry out remediation. Credible suppliers should be able to demonstrate an established security operations centre, reliable out-of-hours coverage, incident triage, escalation and documented remediation workflows. Experience protecting Microsoft 365 environments and managing endpoint security at comparable scale would help establish capability. The award to an SME also shows that this type of requirement can be delivered by a focused specialist rather than only a large systems integrator.

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Notice Information

Notice Title

Procurment of a Managed Security Operations Centre Service

Notice Description

Poplar HARCA wishes to procure a Managed Security Operations Centre service to provide 24/7 monitoring and remediation of security incidents in it's infrastructure. This will cover approximately 550 endpoints and our M365 environment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eac7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080454-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212730 - Security software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£137,856 £100K-£500K

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20264 weeks ago
Contract Period
30 Jul 2026 - 30 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 6DA
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Lansbury
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

PROTECH COMMUNICATIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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