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HMS/CRM and Finance Systems Consultancy Support

WEAVER VALE HOUSING TRUST LIMITED

This public procurement record has 1 release in its history.

Award

24 Aug 2026 at 16:33

UK7 - Contract Details Notice
Summary of the contracting process

Weaver Vale Housing Trust Limited procured consultancy support for its housing management, customer relationship management and finance systems. The work involved designing and delivering a structured requirements-gathering exercise across service areas and user groups, producing a comprehensive specification for current and future needs. It also covered mapping existing housing, customer-facing and finance processes, identifying inefficiencies and improvement opportunities, and designing future-state processes aligned with sector best practice and modern HMS, CRM and finance solutions. The supplier was required to incorporate feedback from sessions delivered in-house. This is software consultancy work (CPV 72266000), delivered across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West.

The procurement is complete and was run as a below-threshold limited competition with one lot. The contract was awarded to Altair Consultancy and Advisory Services Limited on 19 August 2026. The contract was signed on the same date and is active, running from 19 August 2026 to 27 November 2026. Its gross value is £134,340. The award covers the full requirement described for the single lot. Altair is the selected supplier. The available outcome information records an active award and contract rather than a cancelled or terminated arrangement. This is therefore an awarded consultancy requirement, not an opportunity for suppliers to submit bids for the current contract.

This procurement shows that Weaver Vale Housing Trust buys specialist support to shape major housing, customer and finance technology requirements before selecting or improving systems. A credible competitor for comparable work would need practical expertise in requirements gathering, stakeholder engagement across varied service areas and user groups, and the production of clear, comprehensive specifications. It would also need to map housing, customer-facing and finance processes, diagnose inefficiency, and design workable future-state processes rather than provide software advice alone. Experience applying sector best practice to HMS, CRM and finance solutions would be relevant, as would the ability to run effective in-house sessions and incorporate their feedback. The award to an SME indicates that this scale of specialist consultancy can be delivered by a focused smaller provider.

How relevant is this notice?

Notice Information

Notice Title

HMS/CRM and Finance Systems Consultancy Support

Notice Description

The supplier will be required to design and deliver a structured requirements-gathering exercise across all relevant service areas and user groups, resulting in a comprehensive specifications that meets the Trust's current and future needs. In addition, the supplier will map existing housing and customer-facing processes and, finance processes, identify inefficiencies and opportunities for improvement, and design future-state processes aligned with sector best practice and a modern HMS/CRM and finance solutions. The supplier will include any feedback from in house delivered sessions in the requirements document.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eaf4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080544-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72266000 - Software consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£134,340 £100K-£500K

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
19 Aug 2026 - 27 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEAVER VALE HOUSING TRUST LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHWICH
Postcode
CW9 7LL
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Rudheath
Westminster Constituency
Mid Cheshire

Supplier Information

Number of Suppliers
1
Supplier Name

Altair Consultancy and Advisory Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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