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Cleveland Victim Support and Restorative Justice Service

Office of the Police and Crime Commissioner for Cleveland

This public procurement record has 1 release in its history.

Tender

25 Aug 2026 at 10:46

UK4 - Tender Notice
Summary of the contracting process

The Office of the Police and Crime Commissioner for Cleveland is procuring an integrated Victim Support and Restorative Justice Service across the Cleveland Police force area. The service will cover Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees. It will provide a seamless pathway combining universal support for victims of crime and anti-social behaviour, needs assessment, emotional and practical assistance, and restorative justice opportunities at suitable points in a victim’s journey. The intended model is victim-centred, trauma-informed, accessible and proportionate to need, with a focus on helping victims cope with and recover from harm, achieving positive outcomes, and managing increasing demand. This is a community, social and personal services requirement, classified under CPV 98000000.

The process has reached tender: the buyer invited offers through an open competitive flexible procedure. It comprises participation and ITT followed by a presentation stage. Enquiries closed on 21 September 2026 at 17:00, and offers were due by 2 October 2026 at 10:00. The intended contract period is 1 April 2027 to 31 March 2029, with two optional 12-month extensions available, allowing the contract to run until 31 March 2031. The estimated value is £2,373,600 excluding VAT, or £2,848,320 including VAT. There is one lot. Evaluation is based on quality, weighted 90%, and social value, weighted 10%. The award decision was due by 20 November 2026. Submissions are made electronically through the Atamis e-tendering portal.

This opportunity suits organisations experienced in delivering victim support and restorative justice, particularly providers able to combine both services into one coordinated pathway. Strong capability is needed in victim-centred and trauma-informed practice, assessing individual needs, providing emotional and practical support, and creating safe, appropriate restorative justice opportunities. Suppliers should be able to offer accessible and proportionate services across Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees, while managing demand effectively and demonstrating positive outcomes for victims. The requirement may suit charities, voluntary and community organisations, social enterprises and other specialist service providers; it is expressly identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The two-stage process includes a presentation stage, so bidders must be able to explain and demonstrate their service model clearly.

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Notice Information

Notice Title

Cleveland Victim Support and Restorative Justice Service

Notice Description

The Police and Crime Commissioner (PCC) for Cleveland is committed to ensuring that victims of crime and anti-social behaviour (ASB) receive timely, high-quality support that helps them cope with and recover from the impact of harm experienced. In addition, the PCC is committed to ensuring that victims have access to high-quality restorative justice opportunities at any stage of their journey where appropriate. These commitments are embedded in the 2024 - 2029 Police and Crime Plan through priorities to 'Ensure the right support for victims and vulnerable people' and to 'Tackle offending and re-offending.' This requirements is for a joint Victim Support and Restorative Justice Service across the Cleveland Police force area - which includes the local authority areas of Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton on Tees. The service will provide a seamless, integrated pathway that combines universal victim support, needs assessment, emotional and practical assistance, and restorative justice opportunities within a single service model. The service will be victim-centred, trauma-informed, accessible, proportionate to need, and focused on achieving positive outcomes for victims whilst ensuring effective management of increasing demand.

Lot Information

Lot 1

Renewal: Optional 2 x 12 month extension periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eb47
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080727-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,373,600 £1M-£10M
Lots Value
£2,373,600 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
2 Oct 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Office of the Police and Crime Commissioner for Cleveland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS17 6QW
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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