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Backup and Recovery Software

London Borough of Redbridge

This public procurement record has 1 release in its history.

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26 Aug 2026 at 14:17

Award Notice
Summary of the contracting process

London Borough of Redbridge procured renewal and support for Veeam backup and recovery software already used by the council. The service covers backup and replication for servers and Microsoft 365, protecting council data and supporting recovery after cyber-attacks, system failure or loss of a physical datacentre. It is an IT software support and resilience requirement, classified under CPV 72000000. The work supports resilience between Ley Street Depot and Lynton House and is delivered for the council’s operations in London, including the Redbridge area. The buying organisation is London Borough of Redbridge, a local authority. This requirement is focused on maintaining an existing backup and recovery environment rather than introducing a general-purpose IT service.

The procurement has been awarded and the contract is active. Phoenix Software Ltd was selected as supplier following a mini-competition under the Crown Commercial Service Back Office Software 2 framework, Lot 1. The procedure was a limited award without prior publication of a call for competition. Two bids were received and price was the stated award criterion. The contract value is £293,515.64. The contract was signed on 26 August 2026. The procurement covered one requirement: renewal and support for Veeam backup and recovery software. The award relates to the full requirement, with Phoenix Software Ltd identified as the successful supplier. The arrangement is subject to the public procurement rules applicable to the process.

This procurement demonstrates demand from London Borough of Redbridge for specialist backup, replication and recovery capability across physical or virtual servers and Microsoft 365. Suppliers seeking similar work should be able to support Veeam software in an established council environment, maintain reliable data protection and enable recovery from cyber-attacks, infrastructure failure and physical datacentre loss. Credibility would come from strong technical knowledge of backup and replication, dependable software support arrangements, and experience protecting public-sector or similarly complex organisations. Suppliers should also be able to compete through an appropriate public-sector framework route and demonstrate competitive pricing, since price was the stated basis for selecting the successful provider. The requirement is particularly relevant to software resellers, managed service providers and IT resilience specialists.

How relevant is this notice?

Notice Information

Notice Title

Backup and Recovery Software

Notice Description

VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.

Lot Information

Lot 1

VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.

Procurement Information

The Authority completed a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ecbe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081371-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£293,515 £100K-£500K

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 2026Yesterday
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Redbridge
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ILFORD
Postcode
IG1 1NY
Postcode Area
Ilford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI53 Redbridge and Waltham Forest
Local Authority
Redbridge
Electoral Ward
Ilford Town
Westminster Constituency
Ilford South

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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