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Data Centre support and maintenance contract

The Arts Council of England

This public procurement record has 1 release in its history.

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27 Aug 2026 at 16:29

UK7 - Contract Details Notice
Summary of the contracting process

The Arts Council of England procured technical support and break-fix maintenance for its HPE data-centre storage. This is a specialist IT infrastructure services requirement covering data storage systems, fault diagnosis, remedial work and ongoing technical assistance for the Arts Council’s data-centre environment. The procurement is categorised as data storage services, under CPV 72317000. The buyer is a central government public authority based in Manchester, and the contracted service covers the United Kingdom. The requirement is relevant to IT infrastructure providers, data-centre support specialists, HPE storage specialists and managed services companies able to maintain enterprise storage environments and respond to technical faults across a public-sector customer’s operations.

The procurement has been awarded and the tender is complete. The Arts Council of England used a direct award below the applicable threshold, without competition. One completed lot was awarded to NG-IT Limited. The contract was signed on 8 June 2026, runs from 23 June 2026 to 23 June 2027, and has a value of £26,301.90 excluding VAT, or £31,562.28 including VAT. The selected supplier is NG-IT Limited, a Manchester-based small or medium-sized enterprise. The award covers the data-centre storage support requirement for the United Kingdom. The recorded contract is active, and the award is active. No competitive evaluation basis is recorded for this direct award.

This award shows a defined requirement for specialist HPE data-centre storage support within the Arts Council of England, delivered through a direct, below-threshold route. Suppliers seeking comparable work from this buyer would need demonstrable expertise in HPE storage technologies, enterprise data-centre environments and break-fix response. Credibility would depend on the ability to diagnose storage faults, restore service efficiently, provide technical maintenance and support operational continuity for a public-sector organisation. A suitable competitor would also need a service model capable of covering United Kingdom operations, with appropriately skilled technical staff and reliable escalation arrangements. The successful supplier’s SME status indicates that this requirement can be delivered by a focused specialist rather than only a large systems integrator.

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Notice Information

Notice Title

Data Centre support and maintenance contract

Notice Description

Technical and break fix support for Arts Council's HPE data centre storage

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06edff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081934-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72317000 - Data storage services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£26,301 Under £100K

Notice Dates

Publication Date
27 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Jun 2026 - 23 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Arts Council of England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 1FN
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

NG-IT LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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