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003043 - Contract for the Supply, Installation, Maintenance and Repair of Door Entry Systems

Durham County Council

This public procurement record has 1 release in its history.

Tender

28 Aug 2026 at 10:33

UK4 - Tender Notice
Summary of the contracting process

Durham County Council is seeking a supplier for door entry systems for residential and domestic properties used by relevant service users of its Adult and Health Services. The requirement covers the supply, installation, maintenance and repair of door opening and door release systems, including video and audio door entry systems. The purpose is to meet assessed user needs and support the Council’s duty of care. Needs will be identified by occupational therapists within the Council’s Adult and Health Services. The work will be delivered in the Durham area. This is a public-sector service contract covering both initial equipment provision and ongoing technical support, so it is relevant to businesses operating across access control, door entry, electronic security and associated property maintenance services.

The procurement has reached tender: Durham County Council invited offers through a below-threshold open competition. It has one lot. Enquiries were due by 18 September 2026 at 12:00, and offers were due by 25 September 2026 at 10:00. Electronic submission is allowed. The contract is scheduled to run from 1 November 2026 to 31 October 2030, with an option to extend by two further 12-month periods, giving a maximum end date of 31 October 2032. The estimated value is £150,000 excluding VAT, or £180,000 including VAT. The tender will be evaluated on quality and price, weighted 60% and 40% respectively. The lot is identified as suitable for small and medium-sized enterprises.

This opportunity suits a specialist door entry or electronic access-control contractor able to supply, install, maintain and repair systems in occupied residential and domestic settings. Relevant capability includes door opening and release equipment, together with video and audio entry systems, and the ability to respond to assessed needs for individual Adult and Health Services users. Suppliers should be prepared to provide continuing maintenance and repair support alongside installation, rather than a one-off equipment supply. The requirement may suit small and medium-sized businesses, including firms with established local engineering, installation and responsive maintenance teams. Businesses with practical experience of adapting or supporting access systems in homes, coordinating with occupational-therapy-led requirements and managing varied service-user needs are likely to be well placed to compete.

How relevant is this notice?

Notice Information

Notice Title

003043 - Contract for the Supply, Installation, Maintenance and Repair of Door Entry Systems

Notice Description

This Contract is for the Supply, Installation, Maintenance and Repair of Door Entry Systems (which can include, but not limited to, Door Opening/Door Release Systems, Video and Audio Door Entry Systems) in residential and domestic properties for relevant Service Users for Adult & Health Services. This Contract will enable Durham County Council to fulfil its duty of care to ensure that all assessed needs for door entry systems are met throughout the period of the contractual arrangement. The assessed needs will be identified by an Occupational Therapist (OT) for the Council's Adult & Health Services.

Lot Information

Lot 1

Renewal: Option to extend a further 2 x 12 months from the contract end date.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ee52
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082074-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72222300 - Information technology services

79993000 - Building and facilities management services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20262 weeks ago
Submission Deadline
25 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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