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Job and Mobile Workforce Management Solution

MIDLAND HEART LIMITED

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 10:15

Award Notice
Summary of the contracting process

Midland Heart Limited procured a job and mobile workforce management solution for repairs management. The system is intended to provide an end-to-end workflow for managing repairs, including the handling and coordination of jobs carried out by a mobile workforce. This is a software package and information systems requirement, rather than construction or direct repairs work. The buying organisation is Midland Heart Limited, a housing organisation based in Birmingham. Delivery covers England across the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, and South West. The selected supplier is Totalmobile Limited, whose address is in Belfast.

The procurement has been awarded and the contract is active. Totalmobile Limited was selected for the single lot, although that lot is recorded as cancelled. The contract was signed on 28 August 2026 for £1,306,459.47 including the published currency of GBP. The procurement used a limited procedure without prior publication of a competition notice, through the G-Cloud 14 Framework (RM1557.14). The stated rationale was that the procurement falls outside the scope of the relevant directive. One bid was recorded. Price was the award criterion. The contract outcome therefore reflects a direct framework-based route for a single supplier and a substantial software implementation for repairs and mobile workforce management.

This award demonstrates demand from a housing organisation for an integrated repairs and mobile workforce platform, rather than a standalone software package or a narrow scheduling tool. Suppliers competing for similar requirements would need a proven system that supports the full repairs workflow from job creation through allocation, mobile working and completion, and can serve operations across a large geographic footprint. Credibility would come from demonstrable experience delivering comparable housing repairs or field-service systems, integrating with the buyer’s existing processes and supporting users who work away from the office. The selected supplier is recorded as a large organisation, indicating that the requirement was met by a provider with substantial delivery capacity. Framework access and a price-led evaluation were also central to this procurement route.

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Notice Information

Notice Title

Job and Mobile Workforce Management Solution

Notice Description

A job and mobile workforce management system which provides an end-to-end repairs management workflow.

Lot Information

Lot 1

A job and mobile workforce management system which provides an end-to-end repairs management workflow.

Procurement Information

This contract was awarded by the G-Cloud 14 Framework RM1557.14.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ef39
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082481-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,306,459 £1M-£10M

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDLAND HEART LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 1LZ
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

TOTALMOBILE LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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