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ICT Managed Services and Consultancy Support

Stowmarket Town Council

This public procurement record has 1 release in its history.

Tender

01 Sep 2026 at 10:31

UK4 - Tender Notice
Summary of the contracting process

Stowmarket Town Council is procuring ICT managed services and consultancy support for its operational and strategic needs in delivering its Digital Strategy. The managed service covers the supply and installation of ICT solutions, system configuration and management, ongoing on-site and remote support, health checks, management information system support and staff training. The consultancy service covers ICT strategy and delivery, connectivity, cloud solutions, safeguarding, cyber security, project management, cost modelling, risk management, digital strategy, disaster recovery and innovation. The work is classified as computer support and consultancy services and will be delivered for the Town Council in the United Kingdom. The requirement combines hands-on service provision with specialist advice rather than a single project or isolated support service.

The process has reached tender: Stowmarket Town Council invited offers through an open procedure. Bids may be submitted electronically in English, with email submissions directed to the stated procurement address, by 6 October 2026 at 23:59. The evaluation and award period is due to end on 6 November 2026. The single lot has an estimated value of £27,500 excluding VAT, or £33,000 including VAT. The contract is scheduled to run from 1 January 2027 to 31 December 2029, with an extension option allowing a maximum five-year period and an end date of 31 December 2031. Evaluation is based on managed ICT services evidence (30%), consultancy and strategic support evidence (25%), service delivery, resilience and contract management (20%), and price and value for money (25%).

This opportunity suits an ICT provider able to deliver both an integrated managed service and senior consultancy support. Strong candidates will be able to supply, install, configure, manage and support ICT systems remotely and on site, carry out health checks, provide management information system support and train staff. They will also need credible expertise in connectivity, cloud services, safeguarding, cyber security, project and risk management, cost modelling, digital strategy, disaster recovery and innovation. The evaluation places particular emphasis on evidence of comparable managed ICT delivery and consultancy and strategic support, alongside resilient service delivery and effective contract management. The requirement is identified as suitable for small and medium-sized enterprises and also favours suppliers able to provide hardware and software purchasing support while achieving best value.

How relevant is this notice?

Notice Information

Notice Title

ICT Managed Services and Consultancy Support

Notice Description

Stowmarket Town Council invites tenders for ICT Managed and Consultancy Services The invitation to tender is for a comprehensive range of ICT services comprising: * ICT Managed Services covering the full delivery and support of ICT solutions, including supply and installation, system configuration and management, ongoing support (both on-site and remote), health checks, MIS support, and staff training. * ICT Consultancy Services providing expert advice and specialist expertise across the full spectrum of ICT strategy and delivery, from connectivity, cloud solutions, safeguarding, and cyber security, through to project management, cost modelling, risk management, digital strategy development, disaster recovery, and innovation. The services provided by the supplier shall ensure that the Town Council can access both hands-on ICT service provision and expert consultancy support to meet the Town Council's strategic and operational needs in fulfilling its Digital Strategy.

Lot Information

Lot 1

Options: Hardware and software supplier - subject best value being achieved on all purchases.

Renewal: The contract may be extended to a maximum of a 5 year period. Contract value PS5500 pa, PS27500 over a 5 year period

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ef3f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082499-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£27,500 Under £100K
Lots Value
£27,500 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
6 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stowmarket Town Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOWMARKET
Postcode
IP14 1EZ
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH61 Babergh and Mid Suffolk
Delivery Location
Not specified
Local Authority
Mid Suffolk
Electoral Ward
St Peter's
Westminster Constituency
Bury St Edmunds and Stowmarket

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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