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Maintenance of Pharmacy Robot

Hywel Dda University Health Board

This public procurement record has 1 release in its history.

AwardUpdate

01 Sep 2026 at 13:53

Award Notice
Summary of the contracting process

Hywel Dda University Health Board procured repair and maintenance services for two automated pharmacy robots supplied by Becton Dickinson Dispensing UK Ltd. The equipment comprises a ROWA 6876 robot at Glangwili Hospital and a ROWA 6916 robot at Prince Philip Hospital. The service covers maintenance and servicing of pharmacy robots used for automated medicine storage, selection and dispensing. These systems support hospital pharmacy operations by improving dispensing accuracy, stock management, operational efficiency and patient safety. The buyer is Hywel Dda University Health Board, based in Carmarthen. This is a specialist healthcare engineering and technical support requirement focused on Becton Dickinson dispensing equipment and the associated ROWA robotic systems.

The procurement has been awarded following a tender process. The award is active and the contract was awarded to Becton Dickinson Dispensing UK Limited. The contract was signed on 15 June 2026 for £65,513.30 including the stated currency of GBP, with a duration of 720 days. There was one lot covering maintenance and servicing of the pharmacy robots at Glangwili Hospital and Prince Philip Hospital. The published procurement category is repair and maintenance services. The contracting authority was amended to reflect Hywel Dda University Health Board, because the change arose from circumstances it could not reasonably have foreseen. The published outcome identifies the selected supplier but does not set out award criteria or a detailed evaluation basis.

This procurement indicates recurring demand from Hywel Dda University Health Board for specialist maintenance of automated pharmacy dispensing and storage equipment. Suppliers best placed for comparable future work would need demonstrable capability with ROWA pharmacy robots, including planned servicing, fault diagnosis, repair, software or controls support where relevant, and safe restoration of equipment used in hospital pharmacy operations. Credibility would be strengthened by experience supporting Becton Dickinson Dispensing systems, understanding medicine-storage and automated-dispensing environments, and the capacity to provide dependable technical response across Glangwili Hospital and Prince Philip Hospital. Healthcare-site experience, robust maintenance processes and an ability to protect dispensing accuracy, stock control, service continuity and patient safety would be important differentiators when this requirement next reaches the market.

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Notice Information

Notice Title

Maintenance of Pharmacy Robot

Notice Description

Lot Information

Lot 1

1. Product / Market Overview This contract covers the maintenance and servicing of the pharmacy robots located within Hywel Dda University Health Board and supplied by Becton Dickinson Dispensing UK Ltd. The systems included within this agreement are the ROWA 6876 robot located at Glangwili Hospital and the ROWA 6916 robot located at Prince Philip Hospital. These pharmacy robots are automated dispensing and storage systems designed to support hospital pharmacy operations through the accurate storage, selection, and dispensing of medicines, helping to improve efficiency, stock management, and patient safety across the Health Board.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ef91
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082668-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£65,513 Under £100K

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hywel Dda University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BB
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL14 South West Wales
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town West
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

Becton Dickinson Dispensing UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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