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Enterprise Project Management Tool Support Services

NPL Management Limited

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 14:49

UK7 - Contract Details Notice
Summary of the contracting process

NPL Management Limited, the public undertaking associated with the National Physical Laboratory in Teddington, procured ongoing support for its enterprise project management platform. The requirement covers system administration, technical assistance, issue resolution, user support, maintenance, configuration updates, performance monitoring and advisory services. The purpose is to keep the platform operating effectively and support its continued use across NPL. This is a specialist software support services requirement, classified under CPV 72261000. Delivery is across the United Kingdom. The work suits an established technology services provider able to support an enterprise project management tool in a public-sector research and measurement organisation, with responsibility spanning routine administration, technical troubleshooting, platform changes, monitoring and guidance for users.

The procurement has been awarded and the tender is complete. It used a below-threshold procedure through the G-Cloud 14 Framework Agreement; the published method is recorded as “below threshold - unknown”. There was one completed lot. CORPORATE PROJECT SOLUTIONS LIMITED was awarded the services on 13 August 2026. The contract was signed on the same date and is recorded as active, with a contract period from 13 August 2026 to 13 August 2026. Its value is £3,636,000 excluding VAT and £4,363,200 including VAT. The award concerns the full software support requirement, and the procurement was evaluated through the framework route. The award is active rather than cancelled, and no termination is reported.

This award demonstrates a substantial requirement for continuing enterprise project management software support within NPL. A credible future competitor would need demonstrable capability in enterprise platform administration, technical support and issue resolution, together with the capacity to provide user assistance, maintenance and configuration changes. Experience of performance monitoring would be relevant, as would the ability to advise the buyer on effective platform operation and ongoing adoption. Suppliers should be able to manage a broad support service rather than a single implementation task, combining responsive troubleshooting with planned maintenance and technical improvement. Familiarity with public-sector procurement through a suitable cloud framework would also be commercially important, since this requirement was sourced through G-Cloud 14. The selected supplier is an SME, indicating that specialist smaller technology businesses can compete for this scale of service.

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Notice Information

Notice Title

Enterprise Project Management Tool Support Services

Notice Description

Provision of ongoing support services for the Enterprise Project Management (EPM) tool under the G-Cloud 14 Framework Agreement. Services include system administration support, technical assistance, issue resolution, user support, maintenance, configuration updates, performance monitoring, and advisory services to ensure the effective operation and continued use of the EPM platform across NPL.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06efae
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082733-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,636,000 £1M-£10M

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
13 Aug 2026 - 13 Aug 2026 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NPL Management Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TEDDINGTON
Postcode
TW11 0LW
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Teddington
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

Corporate Project Solutions

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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