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Housing Management Agent Services

OLD ETONIAN HOUSING ASSOCIATION LIMITED

This public procurement record has 2 releases in its history.

TenderCancellation

18 Oct 2026 at 13:05

UK12 - Procurement Termination Notice
Tender

01 Sep 2026 at 15:05

UK4 - Tender Notice
Summary of the contracting process

Old Etonian Housing Association Limited sought a housing management agent to take on its housing management and maintenance services. The successful provider was to be a Registered Provider and deliver financial services alongside the functions required under tenancy agreements. The work covers housing management, responsive repairs, planned and cyclical maintenance, void works, and compliance services. The buyer is based in London, and delivery was specified across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. This is a housing management and property services contract (CPV 70300000). Repair and maintenance costs were to be priced separately and reimbursed by the association.

The buyer invited offers through a two-stage competitive flexible procedure: a pass/fail Selection Questionnaire followed by an Invitation to Tender for up to three shortlisted bidders. The procurement was cancelled on 18 October 2026; no reason for cancellation is stated. The published contract term ran from 11 January 2027 to 10 January 2032, described as three years with a possible two-year extension. The estimated agent fee was £400,000 excluding VAT (£480,000 including VAT); reimbursed repair, maintenance and void-work costs were additional. Enquiries were due by 15 September 2026 at 12:00, and expressions of interest by 30 September 2026 at 12:00. Tender submissions were to be made by post. ITT scoring was quality 60% and price 40%, with quality covering service delivery, resident engagement, financial management, mobilisation, staffing and capacity, and social value.

The requirement was suitable for small and medium-sized businesses and voluntary, community and social enterprises. It best suited a Registered Provider able to take responsibility for housing management and maintenance as an integrated service, including tenancy administration, repairs, planned and cyclical maintenance, void works, compliance and financial management. The selection stage tested financial standing, technical capacity, relevant experience, eligibility and regulatory compliance, with minimum pass/fail standards. For shortlisting, relevant experience, demonstrated performance—including KPIs and case studies—and capacity and resources were ranked if more than three bidders passed. Tenderers needed to show how they would engage residents, improve satisfaction, control finances and arrears, mobilise the service, and allocate staff and resources. Quality responses had to meet the minimum score for every question.

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Notice Information

Notice Title

Housing Management Agent Services

Notice Description

Old Etonian Housing Association seeks to fully outsource its housing management and maintenance services. The successful tenderer shall be a Registered Provider (RP) who will also deliver financial services to OEHA, alongside all housing management functions required under tenancy agreements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06efb8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098236-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70300000 - Real estate agency services on a fee or contract basis

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Jan 2027 - 10 Jan 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OLD ETONIAN HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E8 3SG
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Hackney
Electoral Ward
Victoria
Westminster Constituency
Hackney South and Shoreditch

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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